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-   -   [ask] cannot access email accounts (http://www.blackberryforums.com/rim-software/263738-ask-cannot-access-email-accounts.html)

Rafael99 03-11-2013 02:52 AM

[ask] cannot access email accounts
 
Dear all,

I just got my blackberry fixed in a blackberry service center..
The guy there told me that he installed a hybrid OS
At first everything worked extremely well until i noticed that i can't access my email accounts (still can text message, but not email)
When i brought my device back, the guy said that it happened to other customers that he installed the same hybrid os with
but he would fix it for me for some additional money

can anyone tell me what he did to disable the messaging functionality?
and how can i re-enable it?
thx

hcsf 07-22-2013 10:28 AM

Re: [ask] cannot access email accounts
 
Posted via BlackBerryForums.com Mobile

hcsf 07-22-2013 10:29 AM

Re: [ask] cannot access email accounts
 
Can't setup my emaiL. To my bb
Posted via BlackBerryForums.com Mobile

NJBlackBerry 07-22-2013 01:19 PM

Re: [ask] cannot access email accounts
 
Do you have. A BlackBerry specific data plan. On your account?

rambo47 07-22-2013 03:41 PM

Re: [ask] cannot access email accounts
 
Quote:

Originally Posted by Rafael99 (Post 1800460)
Dear all,

I just got my blackberry fixed in a blackberry service center..
The guy there told me that he installed a hybrid OS
At first everything worked extremely well until i noticed that i can't access my email accounts (still can text message, but not email)
When i brought my device back, the guy said that it happened to other customers that he installed the same hybrid os with
but he would fix it for me for some additional money

can anyone tell me what he did to disable the messaging functionality?
and how can i re-enable it?
thx

You probably need to re-install the OS using a legit version blessed by a carrier. There's a sticky at the top of the 99xx forum with versions for the exact models. Don't use a version for the 9930 on your 9900. Download and install via Desktop Manager. Remember to backup first as the process will wipe your BB clean.

NJBlackBerry 07-22-2013 07:28 PM

Re: [ask] cannot access email accounts
 
That Q10 has warped your mind. You replied to a post from March :)

rambo47 07-23-2013 10:56 AM

Re: [ask] cannot access email accounts
 
D'oh!!!


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