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Old 02-13-2005, 01:35 PM   #1 (permalink)
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Default Trouble with desktop redirector

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Hi,

I just got a Nextel BB 7520 from Nextel last night, and am trying to get it connect to my corporate email (Exchange with Outlook 2003).

So far, i've installed the software, and it transferred all my contacts, which is a good start. Unfortunately, this only works when i am connected via USB to my PC, but not when it's over the air.

The BB Desktop Manager sees my BB just fine, and registers the PIN, but the desktop redirector does NOT , and i can't seem to get it to. It also seems to force to generate new encryption keys a LOT (like 10+ times so far)

Problem # 3 is that Nextel support doesn't work on the weekends any more (not sure when that started??), and my IT folks won't help me until Mon AM.

HELP
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Old 02-13-2005, 04:16 PM   #2 (permalink)
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I STRONGLY urge you to talk to your IT support team on Monday. If you have a corporate BES, you are not set up on it properly, and if you do NOT have a BES (or it is not 4.0) you can not get wireless contacts, notes and tasks anyway. If you have a BES, you should not be using the redirector.

Please call them tomorrow....
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Old 02-14-2005, 11:38 AM   #3 (permalink)
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unbelievable..

i work for a company of over 15k people. my it people won't set up either BES or redirector, and told me that i have to go to our CIO to get access.

back to square 1, i need help getting the redirector set up please
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Old 04-03-2005, 04:51 AM   #4 (permalink)
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check my post from a few minutes ago ... Blackberry Redirector and Outlook 2003 ... hopefully, this fixes your problem.
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