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Old 02-16-2005, 02:05 PM   #1 (permalink)
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Default BlackBerry Browser - More Option

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Internet browsing issue with the BB device on some internet sites. Tried this on 7280 and 7290 devices.
Browser will display a page and then on the bottom there is a "more" to click on.
Getting message: web page was outdated and has been updated.

We tried Yahoo mobile site and it works fine. Instead of "more" we get a "back" option and can navigate just fine.
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Old 02-17-2005, 09:17 PM   #2 (permalink)
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Were you using the 7290's supplied browser or specifically the BlackBerry "Internet Browser"? The icon looks like a globe with little colored "push-pin looking" people around it. I had the same issue w/ browsing non-WAP sites when using the supplied mMode browser from AT&T.

I simply called AT&T BB support and asked them to enable the Internet Browser for me and that solved the "more" problem. The icon for Internet Browser popped-up seconds later and I was in (slow-motion) browsing heaven!

Now I have an issue w/ SSL sites, but that's a different story.
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Old 02-18-2005, 03:05 PM   #3 (permalink)
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The blackberry browser is definately a better option than the mMode supplied browser. Very easy and painless to download if you call AT&T and ask for it.
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Old 02-20-2005, 03:40 PM   #4 (permalink)
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Default Conused

Just called ATT and was told that in order for them to enable the internet broswer it would cost more money...

Does that make any sense?

Thanks in advance,
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Old 02-20-2005, 04:05 PM   #5 (permalink)
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Default Re: Conused

Quote:
Originally Posted by seriousfour
Just called ATT and was told that in order for them to enable the internet broswer it would cost more money...

Does that make any sense?

Thanks in advance,
Apparently, they didn't get the memo. Keep calling back until you get someone who knows what they are doing.

Good Luck,
Steve
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Old 02-20-2005, 10:18 PM   #6 (permalink)
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Yeah... doesn't cost extra to get the browser. Keep trying.
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Old 02-22-2005, 03:04 PM   #7 (permalink)
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I just talked to AT&T...they said that the MMode browser is the only one that they provide.
Tech that I talk to did state that we need to enable the Mobile Data Service through our BES server to get the regular internet/intranet.
Make sense to anyone?
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Old 02-22-2005, 08:12 PM   #8 (permalink)
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Default Finally Got it

Spoke to the right person and now I can browse without any issues.

And it doesn't cost anymore....

Thanks for all of your help....
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