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Old 05-12-2006, 04:23 PM   #1 (permalink)
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Default All Emails suddenly deleted from Blackberry

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I have a 7250 and twice in the last month all of the emails have suddenly disappeared - it looks like each one is being quickly deleted. At first, tech support told me it was because the BB ran out of memory, but I have been deleting contacts etc.. and had 10MB out of 32 MB available.

We use a BES 4.0 with all the service packs and hotfixes. The BB is set to delete on both the BB and server but luckily, when the emails vanished, they were still in Outlook, though no longer accessible from the BB.

Confused in Atlanta
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Old 05-12-2006, 07:38 PM   #2 (permalink)
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Under message options/general options, what is "Keep Messages" set to?
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Old 05-15-2006, 10:49 AM   #3 (permalink)
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Quote:
Originally Posted by bobelliottjr
Under message options/general options, what is "Keep Messages" set to?
Set to Forever
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Old 05-16-2006, 09:53 AM   #4 (permalink)
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Plus, the emails were deleted regardless of age - some were months old, some were days old. I think it left the 25 most recent emails.
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