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Old 02-23-2005, 07:36 PM   #1 (permalink)
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Default 7100t OS 4.0 / BES 3.6 / Desktop 3.6 = Possible Combination?

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Hi! First post. I searched the archives but didn't find a direct answer to this question here:

I currently have a 7100t with the default 3.8 OS on it. My company is using BES, probably version 3.6. And I am using the Desktop Manager version 3.6 (my company will not allow the 4.0 desktop to be installed at the moment, and I don't have admin rights to my work PC).

So the question of the day is: Can I upgrade my BlackBerry to OS 4.0 while continuing to connect to BES 3.6 and using Desktop Manager 3.6?

Note that I intend to perform the OS upgrade through my computer at home, where I have Desktop Manager 4.0 installed.

Any help appreciated!
-J
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Old 02-23-2005, 08:27 PM   #2 (permalink)
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I heard bad things if you try to load OS 4.0 or use an OS 4.0 device with Desktop Manager 3.6....

I personally would not do it
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Old 02-24-2005, 09:22 AM   #3 (permalink)
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updating the OS on your device will require your company to reactivate your device on BES. That's if your company's security policies will even allow you to do it yourself.
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Old 02-24-2005, 04:49 PM   #4 (permalink)
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I discovered that using the 3.6 desktop manager will corrupt the encryption key on the handheld. I spent about a week trying to figure out why users couldn't send emails at random--turns out they were trying to synch to the old software. The only fix I found was to re-run the enterprise activation process again.
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