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Old 06-19-2006, 12:26 AM   #1 (permalink)
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My T-Mobile 7105t with OS 4.1.0.309 and DM 4.1.1.9 has been giving me an error message today and I would like to find out what to do about it.

1) I get this error when I am trying to retrieve a picture sent to my phone in email. I click on Retrieve and receive the following error: "More request cannot be completed. Service book information not found." I have sent the service books to my device 3 times already, rebooted (soft and hard reboots), re-registered on the network twice and still nothing.
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Old 06-19-2006, 08:21 AM   #2 (permalink)
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Just wondering what typeof image (what extension I mean)? Maybe it is an unsupported format.
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Old 06-19-2006, 09:57 AM   #3 (permalink)
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It was a jpg. It's my picture that I keep on my BB. I've been able to open it before.
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Old 06-19-2006, 10:29 AM   #4 (permalink)
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Delete your existing service books, then resend them.
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