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Old 06-19-2006, 10:55 PM   #1 (permalink)
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Hello All,

Came in this morning to a toasted BlackBerry server (version 4.1) and the recovery of the backup failed . Had to set it all back up from scratch. After setting it back up I keep getting the following messages in the Event Manager for every user:

{user@mycompany.com, PIN=*****, UserId=1}RequestHandler::SendSwitchService - Duplicate Source and Destination UIDs, S1059928, request aborted.

AND

{user@mycompany.com} Switching services - failed.

Any ideas what is going on? I set the server up exactly like I did the first time. Users are able to send mail but not receive it on their 8700 phones. Any ideas or help would be greatly appreciated.

Thanks
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Old 01-10-2007, 12:37 PM   #2 (permalink)
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Did you get this one sorted as I have exactly the same problem.

Cheers

Simon
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