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Old 06-30-2006, 01:20 PM   #1 (permalink)
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I recently configured my 7130c with my corporate BES for Outlook integration, but I am not sure that the wireless synch is working correctly. When I go to my hh - messages, all of the messages I have received just stay there, even if I have read and filed them in Outlook. Even after a phsyical synch via the USB, the messages do not fall off or appear in my file folders. I know I am a BB noobie, but this doesn't seem correct to me based on the information I have read. Any thoughts?
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Old 06-30-2006, 01:26 PM   #2 (permalink)
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E-Mail "reconciliation" should not be confused with syncing. Sync applies only to Contacts, Notes, tasks and Calendar. Not to e-mail.

Make sure that two settings are set properly:

Go into Messages -> Options -> General Options; make sure Hide Filed Messages is set to Yes.

Go back a level and go into E-Mail reconcilation; make sure Wireless Reconcile is set to On.

If that fails, please check with your BES administrators at work.
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Old 06-30-2006, 01:30 PM   #3 (permalink)
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Hmmm...both of those settings were correct, so maybe it is something with the BES. Do you know if there are any problems using a BES for work e-mail and the BIS from Cingular for my personal e-mail on the same device?
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Old 06-30-2006, 01:38 PM   #4 (permalink)
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There should not be any problems; lots of people do that. I do it with T-Mobile BIS and BES at work.
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