BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-30-2006, 01:20 PM   #1 (permalink)
New Member
 
Join Date: Jun 2006
Model: 7130c
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Outlook Synch Questions

Please Login to Remove!

I recently configured my 7130c with my corporate BES for Outlook integration, but I am not sure that the wireless synch is working correctly. When I go to my hh - messages, all of the messages I have received just stay there, even if I have read and filed them in Outlook. Even after a phsyical synch via the USB, the messages do not fall off or appear in my file folders. I know I am a BB noobie, but this doesn't seem correct to me based on the information I have read. Any thoughts?
Offline  
Old 06-30-2006, 01:26 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,900
Post Thanks: 32
Thanked 459 Times in 395 Posts
Default

E-Mail "reconciliation" should not be confused with syncing. Sync applies only to Contacts, Notes, tasks and Calendar. Not to e-mail.

Make sure that two settings are set properly:

Go into Messages -> Options -> General Options; make sure Hide Filed Messages is set to Yes.

Go back a level and go into E-Mail reconcilation; make sure Wireless Reconcile is set to On.

If that fails, please check with your BES administrators at work.
Offline  
Old 06-30-2006, 01:30 PM   #3 (permalink)
New Member
 
Join Date: Jun 2006
Model: 7130c
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hmmm...both of those settings were correct, so maybe it is something with the BES. Do you know if there are any problems using a BES for work e-mail and the BIS from Cingular for my personal e-mail on the same device?
Offline  
Old 06-30-2006, 01:38 PM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,900
Post Thanks: 32
Thanked 459 Times in 395 Posts
Default

There should not be any problems; lots of people do that. I do it with T-Mobile BIS and BES at work.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.