BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-30-2006, 02:20 PM   #1 (permalink)
New Member
 
Join Date: Jun 2006
Model: 7130c
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Outlook Synch Questions

Please Login to Remove!

I recently configured my 7130c with my corporate BES for Outlook integration, but I am not sure that the wireless synch is working correctly. When I go to my hh - messages, all of the messages I have received just stay there, even if I have read and filed them in Outlook. Even after a phsyical synch via the USB, the messages do not fall off or appear in my file folders. I know I am a BB noobie, but this doesn't seem correct to me based on the information I have read. Any thoughts?
Offline  
Old 06-30-2006, 02:26 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,819
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

E-Mail "reconciliation" should not be confused with syncing. Sync applies only to Contacts, Notes, tasks and Calendar. Not to e-mail.

Make sure that two settings are set properly:

Go into Messages -> Options -> General Options; make sure Hide Filed Messages is set to Yes.

Go back a level and go into E-Mail reconcilation; make sure Wireless Reconcile is set to On.

If that fails, please check with your BES administrators at work.
Offline  
Old 06-30-2006, 02:30 PM   #3 (permalink)
New Member
 
Join Date: Jun 2006
Model: 7130c
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hmmm...both of those settings were correct, so maybe it is something with the BES. Do you know if there are any problems using a BES for work e-mail and the BIS from Cingular for my personal e-mail on the same device?
Offline  
Old 06-30-2006, 02:38 PM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,819
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

There should not be any problems; lots of people do that. I do it with T-Mobile BIS and BES at work.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.