BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-03-2006, 10:09 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2006
Model: 8700C
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default unread message showing on a 7520

Please Login to Remove!

I have a user who's 7520 is showing two unread email messages. We cannot fine these message anywhere on the 7520, nor his Outlook. How can I clear the unread message count on the 7520?
Offline  
Old 07-03-2006, 10:15 AM   #2 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try removing the battery.
__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Old 07-03-2006, 10:18 AM   #3 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Also look in Saved Messages under the Messages folder. They could be there, "hiding".
Offline  
Old 07-03-2006, 10:20 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2005
Location: Vero Beach, FL.
Model: 9630
Carrier: Sprint
Posts: 68
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

scroll to todays date on the message screen and click the scroll wheel once then select delete prior.
__________________
30B8E46F

DO YOU BLACKBERRY?
Offline  
Old 07-05-2006, 12:47 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2006
Model: 8700C
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

that was it! They were in the 'saved messages' folder...

I forgot about that damn folder!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.