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Old 07-16-2006, 11:15 AM   #1 (permalink)
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Default INTELLISYNC issue....PLEASE HELP!

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Could someone please advise me how to resolve a problem syncing my Blackberry with my desktop computer. I've tried reloading the software but still get the same message box (Titled INTELLISYNC) each time I try to sync.
Message is "Can't open default folder in group". No other info is given and I can't find anything in Options to help????? Please help.
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Old 07-16-2006, 12:49 PM   #2 (permalink)
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Quote:
Originally Posted by bsh376

Could someone please advise me how to resolve a problem syncing my Blackberry with my desktop computer. I've tried reloading the software but still get the same message box (Titled INTELLISYNC) each time I try to sync.
Message is "Can't open default folder in group". No other info is given and I can't find anything in Options to help????? Please help.
What application are you using on your PC? Outlook?
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Old 07-16-2006, 04:59 PM   #3 (permalink)
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Yes! MS Outlook...Sorry should have included that.
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Old 07-16-2006, 05:45 PM   #4 (permalink)
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Originally Posted by bsh376
Yes! MS Outlook...Sorry should have included that.
Is your Outlook database (contacts, calendar, todo) listed under your Personal Folders? Intellisync on the desktop manager can only sync the standard outlook database. You might also have a corrupted .pst outlook database. If you do a search on the forums you will find how to create a new database and import your corrupted data.
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Old 07-16-2006, 06:18 PM   #5 (permalink)
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Talking Thank You, Thank You!

Quote:
Originally Posted by whsbuss
Is your Outlook database (contacts, calendar, todo) listed under your Personal Folders? Intellisync on the desktop manager can only sync the standard outlook database. You might also have a corrupted .pst outlook database. If you do a search on the forums you will find how to create a new database and import your corrupted data.
It's easy to see why you are called the "CrackBerry Addict", you are brilliant!
I changed everything and brought it all under "Personal Folders", as you suggested and that did the trick! Everything now seems to be working correctly....THANK YOU SO MUCH, I AM SO GRATEFUL.
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Old 07-17-2006, 06:14 AM   #6 (permalink)
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Quote:
Originally Posted by bsh376
It's easy to see why you are called the "CrackBerry Addict", you are brilliant!
I changed everything and brought it all under "Personal Folders", as you suggested and that did the trick! Everything now seems to be working correctly....THANK YOU SO MUCH, I AM SO GRATEFUL.
You're welcome. Enjoy!!
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