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Old 07-19-2006, 11:08 AM   #1 (permalink)
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Question Email reconciliation

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Hi.
We are running domino 6.5.5, Bes Server blackberry mgr 4.1.0.38. I have a few (4) handhelds all 7250 from verizon.

One user had email rec set to handheld only on delete so his notes mbox did not agree with blackberry. to fix i changed it on the handheld to mailbox and handheld, handheld wins on conflicts. It appears to work going forward but if you hit reconcile now it doesn't remove the items on his server copy of notes that he did on the blackberry. Should it be able to go back and check the 15 days he has stored on the blackberry and delete items from his notes email on server?

pls advise if you know
thanks
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Old 07-28-2006, 12:38 PM   #2 (permalink)
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I have had to apply the setting for mailbox and handheld 3 times. It seems to take effect at the time you set it. It does not go back and 'sync' handheld and mailbox when you reconcile. we have bes 4.0 exchange2003, and handhelds from cingular, 7100g, 7290.
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