I just got my BB on 7/17... I love it! But it often 'freezes' (the screen fades then goes blank) and I have to remove the battery to restart it and I have no idea why. Then if it is idle for a bit and it doesn't 'freeze', I get errors like "Prefetch Exception" or "Abort Exception" and gives me a 'Reset' button and that will bring it back usually. It's the freezing that really bugs me, its already done that at least 5 times in the last 6 hours.
I would reeaally appreciate any help you can offer. Thanx
You may or may not lose the data. I have wiped out the device software and reinstalled many times, I noticed that some apps save the data but some don't. Just remember to do a backup before attempting the reload.
when you load the handheld os, it asks whether or not to back up everything. i have done it and did not lose anything.
maybe also try holding ALT then L G L G
then clear log. my bb wasnt locking up, but it did seem to improve performance a little.