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Old 07-29-2006, 10:36 AM   #1 (permalink)
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Angry Desktop Manager Not Connected....

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Ok...

My wife is letting me use her BlackBerry 7130 to connect to my laptop so I can surf the internet had high speeds...

And yes I have searched and researched my problem....

Let me brain dump on what I know and tried...

Device is a Verizon 7130E

BackBerry Desktop Software 4.1.08

Device shows up in Device manager with no errors...

I have tried turning off power management for USB ports..

I have tried every USB port...

This works fine in my wifes laptop... But I need to have it work on my laptop...

I disabled all software from startup...


In Desktop Manager is says disconnected.. I click on options/connection settings and choose USB as my connection.. I click on detect and it comes up with Device not found....

Windows XP Pro SP2...

Firewall is disabled...

All virus software and firewalls are not currently running....


I am at a loss for what to do....
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Old 07-29-2006, 11:30 AM   #2 (permalink)
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I would go into device manager and uninstall the BlackBerry Device under USB Controllers.

If that doesn't work, I would try uninstalling the desktop software and reinstalling.

HTH,

Jon
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Old 07-29-2006, 12:18 PM   #3 (permalink)
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Quote:
Originally Posted by jonberry
I would go into device manager and uninstall the BlackBerry Device under USB Controllers.

If that doesn't work, I would try uninstalling the desktop software and reinstalling.

HTH,

Jon

Actually I have tried both of those solutions..


I have even created another Logon profile....


And still no luck....


I wish the Desktop Manager would tell me a little more than just that the "device not found".


Thanks
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Old 08-05-2006, 08:32 AM   #4 (permalink)
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Anyone have any other ideas..


Thanks
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Old 08-05-2006, 01:06 PM   #5 (permalink)
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Install BlackBerry Desktop Software 4.1.1.9 [Feb 24 2006].
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Last edited by adamlau : 08-05-2006 at 01:08 PM.
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Old 08-05-2006, 03:03 PM   #6 (permalink)
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Are you using a port replicator or docking station? If so, connect the BlackBerry directly to the laptop's USB port.
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