BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-05-2005, 08:56 PM   #1 (permalink)
db
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8700
Carrier: rogers
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Message Icon - screen - top left - reset?

Please Login to Remove!

Good evening:

I have a 7290 Blackberry. It has been working well on the Rogers network in Canada.

I was recently down to the USA.

I now have a "message icon" displayed - at the top left of the screen. It has "12" and then the small image of an envelope --- suggesting I have 12 messages.

When I go to to Messages on the 7290 --- there are none.

How do I get rid of --- or "reset" this message icon to zero?

Thanks for any suggestions you have.

David
Offline  
Old 03-06-2005, 04:39 AM   #2 (permalink)
BBF Moderator
 
acnst's Avatar
 
Join Date: Aug 2004
Location: Germany
Model: 9700
PIN: not configured
Carrier: T-Mobile
Posts: 1,527
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you check the "Saved Messages" in your Blackberry?
__________________
Deutsches Blackberry Forum - visit www.blackberry-forum.de


for Microsoft Exchange

Offline  
Old 03-06-2005, 11:25 AM   #3 (permalink)
db
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8700
Carrier: rogers
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Thanks!

Thanks for your posting and suggestion.

I went into my "saved messages" folder --- and found some messages that I had "saved" but never actually "opened." After I opened all of them --- the Message Icon disappeared.

Great!

This forum ---providing the shared experiences and expertise of members --- is an exceptional resource.

David
Offline  
Old 03-15-2005, 02:55 PM   #4 (permalink)
jmc
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8700c
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have the same problem on a 7250, Verizon. I have checked all folders including the saved folder. There are no unopened messages. Any suggestions?
Offline  
Old 03-15-2005, 03:05 PM   #5 (permalink)
BBF Veteran User
 
Join Date: Aug 2004
Location: Hotwiring another Cessna
Model: OU812
Carrier: Nintendo
Posts: 3,492
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try your sent items folder as well.

Also try the phone logs, there might be unopened messages in there.
Offline  
Old 03-15-2005, 03:12 PM   #6 (permalink)
jmc
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8700c
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Not there

I tried that also. None there. Any other suggestions?
Offline  
Old 03-15-2005, 03:19 PM   #7 (permalink)
BBF Veteran User
 
Join Date: Aug 2004
Location: Hotwiring another Cessna
Model: OU812
Carrier: Nintendo
Posts: 3,492
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

reset the device?
Offline  
Old 03-15-2005, 03:21 PM   #8 (permalink)
jmc
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8700c
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

OK. How do I reset?
Offline  
Old 03-15-2005, 03:23 PM   #9 (permalink)
BBF Moderator
 
Stinsonddog's Avatar
 
Join Date: Mar 2005
Location: Northern California
Model: 9700
PIN: Agaboobie
Carrier: AT&T
Posts: 5,518
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Make Sure that you don't have Filed Messages Hidden

If you do under options, then your unopened messages may lie there.
__________________
Shortcuts Rule!! Download Link:[Stinsonddog's Blackberry Tips ] GET TORCHED
@ Stinsonddog
Offline  
Old 03-15-2005, 03:24 PM   #10 (permalink)
jmc
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8700c
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have tried that Stinsonddog. Anything else?
Offline  
Old 03-15-2005, 03:29 PM   #11 (permalink)
jmc
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: 8700c
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

OK. I reset the devise. YES!! That worked! Thanks!!!
Offline  
Old 03-19-2005, 11:04 AM   #12 (permalink)
New Member
 
Join Date: Jan 2005
Location: redondo beach, ca
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i have a similar icon issue, where theres nothing until i lock it and then what looks like a calender page and a number by it appears. what is that a reminder for?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.