Good evening:

I have a 7290 Blackberry. It has been working well on the Rogers network in Canada.

I was recently down to the USA.

I now have a "message icon" displayed - at the top left of the screen. It has "12" and then the small image of an envelope --- suggesting I have 12 messages.

When I go to to Messages on the 7290 --- there are none.

How do I get rid of --- or "reset" this message icon to zero?

Thanks for any suggestions you have.

David

Did you check the "Saved Messages" in your Blackberry?

Thanks for your posting and suggestion.

I went into my "saved messages" folder --- and found some messages that I had "saved" but never actually "opened." After I opened all of them --- the Message Icon disappeared.

Great!

This forum ---providing the shared experiences and expertise of members --- is an exceptional resource.

David

I have the same problem on a 7250, Verizon. I have checked all folders including the saved folder. There are no unopened messages. Any suggestions?

Try your sent items folder as well.

Also try the phone logs, there might be unopened messages in there.

I tried that also. None there. Any other suggestions?

reset the device?

OK. How do I reset?

If you do under options, then your unopened messages may lie there.

I have tried that Stinsonddog. Anything else?

OK. I reset the devise. YES!! That worked! Thanks!!!

i have a similar icon issue, where theres nothing until i lock it and then what looks like a calender page and a number by it appears. what is that a reminder for?