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Old 08-17-2006, 11:41 PM   #1 (permalink)
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Default desktop manager doesn't open

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i have an 8700c unblocked and keep trying to run desktop manager. everytime i open the application it loads and then disappears. the icon is in the system tray along with an extra icon that looks like a bb device with an "x" across it. as soon as the mouse hovers over the bb icon it disappears. the only thing i can open after that is the desktop manager properties. i have uninstalled and reinstalled the program at least 4 times correctly.( installing the desktop software and then the handheld software) somebody help

BTW the bb doesn't show any pc/device connected screen when connected to the usb port on the back of my pc
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Old 08-18-2006, 12:07 AM   #2 (permalink)
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Do you have the latest DM software. You can check RIM.com for the latest.


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Old 08-18-2006, 12:29 AM   #3 (permalink)
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Here's a quick link:

https://www.blackberry.com/Downloads...f471474f2752TR
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Old 08-18-2006, 01:20 AM   #4 (permalink)
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i downloaded "8700E_PBr4.1.0_rel175_PL2.0.0.90_A4.1.0.194_Cingu lar" and i just downloaded "8700M_PBr4.1.0_rel456_PL2.0.0.143_A4.1.0.346_Dobs on" to see if that works.
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Old 08-18-2006, 07:27 PM   #5 (permalink)
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Those are HH software links. Search BB.com for "clean uninstall". Perform a clean uninstall of DTM and THEN reinstall if.

If your having the same issue after that, try disabling everything in ur startup under start > run > msconfig
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