03-08-2005, 12:07 PM
Join Date: Mar 2005
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| | RIM new hardware not recognized
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I have a new Blackberry 7250. I have had other models and all have connected without problem to my IBM Thinkpad T40, Windows XP-Pro without any problems.
When I attach the Blackberry via USB, windows sees new hardware, see RIM but in device manager the RIM shows up with a yellow exclaimation mark. Trying to update or reinstall does not help. Referencing the blackberry software CD or Windows does not find a suitable driver.
I even tried the connection on another computer in the office, Dell Optiplex - Window XP-Pro - same results.
Can install the desktop software obviously.
I setup the email via the web and its working fine, Internet fine, Phone fine. Just this problem.
Can anyone help ?
ohhh also tried 2 other USB cables from previous models - same problem.