Originally Posted by chrisnol
Could you walk us thru step by step on how to create a new Outlook Profile and how to delte the old one , etc. and direst the BDM to the new profile? Thanks
From your Desktop, go into Control Panel
Select the Mail icon
You should (or may) see a "Show Profiles" option
You should now see your Outlook profiles
At this point, it you have no idea what is in an Outlook profile, please go into the profile (it will probably be called Default or Outlook) and write down the settings (server name, account name, etc.).
Then delete the profiles
Add a new one, and put in the same credentials as the old one
When you restart Desktop Manager, it may ask which profile to use. Use the new one that you just created.