Does anyone know hoe I can view .tif attachments on my 7750. All of the office faxes go to my BB but I can't seem to get the attachment. I can view pic attachemnts?

At present the Blackberry can only view .jpg attachments.

After upgrading to 4.0 on a BB 7750 with Verizon, I am able to see tif's BUT, when you zoom in you find they are unreadable. They are blurred, like you are trying to blow up 2 point type to read it, and it distorts so bad you can't.

I'm still trying to get my faxes redirected from my desktop to my berry to read in the field. I've tried efax, but I believe you still have to have their reader to open and read their .pdf document.

I sent myself 2 test pdfs, one via regular email, and one faxed to efax, which converts it to a pdf and send to to your email.

The first one opened fine as a pdf, and you can really read it fine. The second one from efax just shows page1 and page2 but they won't display anything.

I suspect you have to have the reader to open or read them, and I don't believe that works with a Berry.

I think Winfax Pro should work to forward incoming faxes as pdf's so I could read them on the berry. I've got it, but not smart enough to get it running as advertised.

Rich

As a reply to my own post, I was able to come very close to reading .tif documents by opening it, clicking zoom once, then clicking enlarge, then back to zoom then back to enlarge. I'm curious what the difference is, between zoom , and enlarge.

Still fighting the issue on pdf files. regular sent pdf's open fine with 4.0 but haven't found a service to send an email through yet, that will show up and be readable. Tried efax, and Concord fax, a "partner" with winfax, and I'm not there yet.

Anybody else found how to get a fax readable on your berry?

I suspect that because of the extra compression that the servers do before sending images down to the BlackBerry that no matter what format you can send it in, you will not be able to easily read it.

The only hope might be if one of the fax-to-email services offered OCR preprocessing on the file, which would then turn the text in to real text that the BES or BWC could extract and send down to your device.

Multi Page .tiff files have problems on the BlackBerry.

PDF's must conform to 1.0 or 1.4 standard of text PDF in order to be readable on the BlackBerry.

Zro

Hi all

Glad I found some others with the same problem.

After purchasing the enterprise server and the physical server I was not pleased that I could not view .tif's which my faxes come through as.

I have tried copying them into Acrobat but still no luck. Blackberry down here in oz have tried it and recognise it as a problem but say it is a Java fault not being able to zoom.

I will try the enlarge/zoom combo but if anyone finds a fix, could they post it up please.

Thanks in advance

adjuster11 - I tried your suggestion and it works really well. So much for being told by Blackberry about the inability to zoom due to Java.

Only downside is I cant scroll anywhere so have to zoom in on an area then zoom out and back in rather than just scrolling.

Great tip though, thanks very much

I've probably subscribed to a half dozen fax to email services in the last 30 days, still no luck in getting my faxes to show up as PDF's from any of the services. Tif's show up, just too small to blow up and read. PDF's sent as attachments from my desktop using Adobe Acrobat show up just fine on the berry.

Someone at Rim's faq's recommended Dochawk from www.terratial.com where you forward your email to them, they convert it, send you back a link and you go to the linked web site to view your mail.

That seems like a lot of extra steps, when the berry is supposed to do this already. My gut says it's my berry (Vzn 7750), or the hosted BES service (mailstreet) it just seems to happen to much to be all of the fax guys problem.

My sympathy for saff_cossie, my predessor poster. After shelling out for BES software and a server, still no pdf's. And I felt grouchy after trying out half a dozen fax services. Made me feel like I needed a shower afterwards, jumping from one service to another, with no results.

We'll get this figured out eventually though.

This is posted here from another thread, just in case you didn't see it.

After numerous tries, I got it 90% figured out. I'm working on a BB7750 with a hosted BES through Mailstreet.

I downloaded and installed Reqwireless emailviewer. This program is most frustrating, but what they need to emphasize is you need to set up an an email pop 3 account and "pull" your email off their server. IF you want Yahoo, You HAVE to use Yahoo Plus, $20/year regular free yahoo won't cut it. For the way I want it, I wanted 1 site that doesn't get my regular mail, that I can forward my fax # to on a temporary basis.

Once you have entered in your pop 3 account information in Reqwireless, "the Big Black E" on your ribbon, you tell it to receive your email. It will pull down an email from yahoo's server.

I subscribed to a internet fax service (mine was data on call) $10.00/month, I call forward my fax line to their toll free number, so faxes ring to them. It forwards you an email with a tif attachment (1 page was 54 kb)

On my berry I can click on the link AFTER you have received your email from your pop 3. No passwords or other screens are required, you get your mail in one shot. It opens the email with the tif. On my berry, a box at the top of the screen automatically is highlighted in black called VIEW. Click the trackwheel to submit form.

On my berry it hourglasses for about 30 seconds on a 1 page tif but it will pop up in flyspeck size type. Here's the last 10% I've got to fix. If I click the trackwheel "OCR image" it will convert it, and I can read about 90% of the fax. That's usually enough for me to figure out what I have.

The other 10% I'm working through is I can't yet click the option "Full image" my berry goes into hourglass spinning mode for 10-15 minutes, and I don't have the guts to let it spin all night.

HOWEVER, you do have another option. Using that same Data on Call fax program, you open the email, not the attachment, click "Forward" and send an email to anyfax#@emailfaxservice.com and BOOM, it will send that email with the fax to any fax # you enter. Now their address or "to" is a little cumbersome, as it automatically loads with first namelast name alphabetizing, but it does work.

In short, you can receive a fax, and send it from your berry, as long as it comes in through the data on call site. You can forward it as a tif, in a regular email, or fax it down to the front desk at the fleabag motel you're stuck in, while doing the road warrior game. But the bottom line is, you can get it, and read it to figure if it's worth dealing with.

For you techie types, this might be no big deal, but for someone from Missouri, with a PHD in redneck, this is tall cotton. If I can arm wrestle Alain at Reqwireless about the "full page" issue, I can say I Got R Dun