03-09-2005, 12:13 PM
Thumbs Must Hurt
Join Date: Jan 2005
Location: Winnipeg, MB
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There's a missing .cod file on the device (so a dependancy isn't met)... the only fix is to reload the firmware.
How? Hmmm... this has worked for me every time:
1) Open DM
2) Plug in the BB, you'll notice that nothing will happen
3) Double-click the Application Loader
It should continue as normal from there... if not, there's some other things that can be tried.
Oh, and make sure the USB hub isn't overloaded with devices... I've noticed on our Dell machines that if I access a USB-drive during an upgrade the upgrade will fail (don't even get me started on Dell pc's).