BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-13-2006, 01:10 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2006
Location: CA, USA
Model: 9000
Carrier: AT&T
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Outlook Address Book Sync Issues

Please Login to Remove!

I've searched for the issue, but no luck so far, so I'm posting a new topic. Really sorry if it's a dupe.

I have a BB 8100 and Installed Desktop Software 4.2.
Set up the sync for Outlook (2007 - Beta 2).
Calendar, Memos and Tasks Sync fine.
Contacts/Address Book - gets to 104 records out of XXX and then i get "the application has crashed - debug, end, send error report to microsoft" message.

Any ideas on what I could doto resolve the issue? I'm on hold with support at the moment (43mins and counting) but I have faith in the forums .
Offline  
Old 09-13-2006, 03:41 AM   #2 (permalink)
BlackBerry Extraordinaire
 
BBAdmin's Avatar
 
Join Date: Feb 2005
Location: Port 3101.org
Model: .
Carrier: .
Posts: 2,491
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

To be fair you're pushing the envelope a bit as Desktop Manager 4.2 is brand spanking new and Outlook 2007 is even further away! I got Desktop Manager 4.1 running on Outlook 2007 beta pretty seemlessly despite the ocassional calendar issue, but have not tested 4.2 yet. You might have to wait on this one as I doubt there are many people who have run this configuration. I am inclinded to think it's an Outlook thing rather than a Desktop Manager thing causing your issue.
__________________

Offline  
Old 09-13-2006, 12:14 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2006
Location: CA, USA
Model: 9000
Carrier: AT&T
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Resolved

Hi Everyone, after a hell of a long wait with Blackberry I got through. The technician at the other end was well worth it. Problem resolved. The problem was attachments with contacts (bogus pictures that were attched to the contact).

Went through all my contacts and deleted the attachments - sync'd like a dream.

Outlook 2007 Beta 2, Desktop Maanger 4.2, BB Pearl/8100 does work


edited: spelling

Last edited by khaosspawn : 09-13-2006 at 12:16 PM.
Offline  
Old 09-13-2006, 12:50 PM   #4 (permalink)
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by khaosspawn
Hi Everyone, after a hell of a long wait with Blackberry I got through. The technician at the other end was well worth it. Problem resolved. The problem was attachments with contacts (bogus pictures that were attched to the contact).

Went through all my contacts and deleted the attachments - sync'd like a dream.

Outlook 2007 Beta 2, Desktop Maanger 4.2, BB Pearl/8100 does work


edited: spelling
Thanks for the update. Good to know.
Offline  
Old 09-19-2006, 12:53 PM   #5 (permalink)
New Member
 
Join Date: Sep 2006
Model: 7130e
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile Blackberry 7130e not finishing CONTACT sync with outlook

I have recently started using the BLB 7130E and sync to MS OUTLOOK 2003. The Desktop Manager handles the intellisync well , doing the tasks, calender, etc, untill contacts. After 1210 contacts it gives me a message" unable to write or update application data", and I don't think it is due to lack of memory, as I can still add new contacts into the handheld directly.
None of the contacts that are not syncing have any attachements as the original poster had (as far as I can tell, HOW would I know?)

Thanks in advance for any help
S. G
Offline  
Old 09-28-2006, 11:12 AM   #6 (permalink)
New Member
 
Join Date: Sep 2006
Model: 7130e
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Got The Answer Thanx!! Here It Is>

It is probably stopping at the same point each time you try to sync.
This means for some reason that particular contact is, according to the blackberry, corrupt.

Solution: Open desktop manager>
when device is connected, open intellisync>
click on “Configure PIM” >
with Address Book highlighted, click on dropdown menu “Configure” and click “Advanced Settings”>
In “confirmation” tab put a check in both boxes >
NOW save settings and RUN SYNC.>
when it reached the point of adding new contacts it will ask for confirmation>
DON’T CONFIRM, rather click “DETAILS” and note which is the next contact it was going to add- THIS IS THE CORRUPTED CONTACT->
go to outlook and delete this contact.>

IT should now work, and later Add the contact back into outlook and sync again. You may have to go through the process a few times to get rid of all “corrupted” contacts.
HOPE THIS HELPS, It worked for ME!!!
Offline  
Old 09-30-2006, 03:25 AM   #7 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2006
Location: Singapore
Model: 7100v
Carrier: None
Posts: 47
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry 7100v and Outlook 2007 Beta2TR

Quote:
Originally Posted by khaosspawn
Any ideas on what I could doto resolve the issue? I'm on hold with support at the moment (43mins and counting) but I have faith in the forums .
Lol, I am a tech junie and now is using 4.2 with my 7100v and sync with Outlook2007 Beta2TR (ie the Technical Release).

From my experience on my computer, Outlook2007 tends to 'corrupt' the data on itself and I need to repair it frequently with the scanpst.exe file in the Office folder. Else it won't sync.

If it encounters the 'sync' problem as mentioned by many others, just do a re-sync again. make sure you have plenty of memory on the handheld (ie delete junk info).

The purpose of this message is to let others know that 4.2 works okay with Outlook 2007 beta2TR
Offline  
Old 10-15-2006, 02:12 PM   #8 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8100
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hey all - I'm experiencing the exact same problem (BB 8100 with Outlook 2007 beta). Everything syncs great except for Contacts, which stop at 250 and then the Desktop Manager crashes. I've tried deleting the attachments as indicated in this thread, but I still can't past contact # 250. Any other ideas? Thanks!
Offline  
Old 10-16-2006, 12:59 PM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2006
Location: Canada
Model: 7250
Carrier: Telus
Posts: 131
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It surprises me to see how many newbies out there run Beta software products in production and expect the world to support them when something doesn't work correctly.

To make it work uninstall Office 2007 and reinstall Office 2003. If you are really serious about testing out Office 2007 install VMWare Server 1.0.x which if free, Windows XP, and Office 2007 that way can play with it without having to worry about it effecting your everday life. ;)

Leathal
Offline  
Old 10-18-2006, 05:41 PM   #10 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8100
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by autsoldnow
It surprises me to see how many newbies out there run Beta software products in production and expect the world to support them when something doesn't work correctly.

Leathal
Though I hear what you're saying, this problem only started with my new Pearl. Prior to this, my 7105t never had a problem at all. Given that history, it's not unreasonable to expect the UPDATED BB software to then start giving problems. Seems like that's going backwards.

RR
Offline  
Old 10-30-2006, 09:37 AM   #11 (permalink)
New Member
 
Join Date: Aug 2006
Model: 8300
Carrier: rogers
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Talking Calendar Sync - application crashes (solution)

for my setup - 8700c with outlook it has nothing to do with the software version..

1. go through your outlook calendar file and find all messages with attachments
2. delete them
3. do the same for rich html.. cut it and paste special as unformatted txt..

then restart everything.. it will sync without crashing..

[email address]
Offline  
Old 10-30-2006, 11:26 AM   #12 (permalink)
CrackBerry Addict
 
Andi's Avatar
 
Join Date: May 2005
Location: Chicago
Model: 9700
OS: 6.0.0.448
Carrier: T-Mobile
Posts: 549
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Since HH OS 4.1 any contact in Outlook with nothing in either the first, last, or company name fields will cause the "unable to Write or update application data" error. Also certain "invalid characters" may also cause the error
Offline  
Old 11-07-2006, 08:51 AM   #13 (permalink)
New Member
 
Join Date: Mar 2006
Model: 8700g
Carrier: TMobile
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have an 8700g and use Outlook 2003. I just upgraded to desktop 4.2 and started seeing the same crashes that everyone is talking about. Sometimes it's calendar entries, other times its contacts. When I disable one, the other will casuse a crash and vice versa. I have removed all but 5 calendar entries that I entered on my handheld and those are still causing it to crash.

What's more, I can drop back to the desktop 4.1 and everything works just fine. No crashes, everything sync, etc. Seems to me like a lot of the issues are all related around the 4.2 OS. I have followed every trick (removing attachments, html formatting, etc) and nothing works. And to make matters worse it is sporadic. I can do go a day or two with no issues, then BLAM, a crash. Dropping back to desktop 4.1 is the only thing that has worked for me.
Offline  
Old 11-17-2006, 02:13 PM   #14 (permalink)
rss
New Member
 
Join Date: Nov 2006
Model: 8100
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default thanks

Many thanks for all the advice - telco tech support could not help...
Offline  
Old 03-08-2007, 12:50 PM   #15 (permalink)
New Member
 
Join Date: Mar 2007
Model: 8100
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB 8100 Outlook 2003 sp2 DM v.4.2 Crash Sync Error

PLEASE HELP !!!!

I've been reading forums for 2 days straight trying to figure out how to solve the Windows error I get when trying to sync Outlook 2003 (sp2) with the DM v. 4.2.0.14.

I've installed it on another Notebook and all ok, but with mine, crash...


Here is the error header from microsoft:
AppName: desktopmgr.exe AppVer: 4.2.0.14 ModName: mapistub.dll
ModVer: 1.0.2536.0 Offset: 0000190d

This is the DM info:
BB DM V.4.2.0.14 Aug 27 2006

Muchas Gracias!
Offline  
Old 06-06-2007, 12:19 PM   #16 (permalink)
Knows Where the Search Button Is
 
3mkharris's Avatar
 
Join Date: May 2006
Location: Michigan
Model: 8700c
Carrier: cingular
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Running Outlook 2007 ver12; desktop manger 4.2.2.14.

My issue is that I cannot have outlook2007 open and sync with bb 8700c at the same time or Desktop manger crashes. If I close outlook2007 I can sync with usb or Bluetooth just fine.

Any suggestion would be greatly appreciated.
Matt.
__________________
3mkharris | Cingular 8700c | OS Rel.529/Ver.377 | DM 4.2.2.14 | BES / BIS
Offline  
Old 08-21-2007, 12:16 AM   #17 (permalink)
New Member
 
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: movistar
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ANY ANSWER TO THIS. I HAVE THE SAME PROBLEM!!!


Quote:
Originally Posted by Virgil View Post
PLEASE HELP !!!!

I've been reading forums for 2 days straight trying to figure out how to solve the Windows error I get when trying to sync Outlook 2003 (sp2) with the DM v. 4.2.0.14.

I've installed it on another Notebook and all ok, but with mine, crash...


Here is the error header from microsoft:
AppName: desktopmgr.exe AppVer: 4.2.0.14 ModName: mapistub.dll
ModVer: 1.0.2536.0 Offset: 0000190d

This is the DM info:
BB DM V.4.2.0.14 Aug 27 2006

Muchas Gracias!
Offline  
Old 02-07-2008, 01:38 PM   #18 (permalink)
New Member
 
Join Date: Oct 2007
Model: 7250
PIN: N/A
Carrier: Bell Canada
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I ran SCANPST.EXE which repairs outlook files so that the synch can work again. Do a search and you will find it. From there I opened the file Outlook.pst (or it could be another *.pst file) that should be located in your Application Data.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.