BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-14-2006, 08:25 AM   #1 (permalink)
New Member
 
Join Date: Sep 2006
Model: 7250
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Cool Error 348

Please Login to Remove!

Can anyone tell me exactly what an error 348 is, and whether it is or is not related to a recent upgrade. If the user says there has been no upgrade on his unit, what could be the reason why he is getting this error?
Offline  
Old 09-14-2006, 08:51 AM   #2 (permalink)
Thumbs Must Hurt
 
0siris's Avatar
 
Join Date: Aug 2005
Model: 7250
Carrier: US Cellular
Posts: 50
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

According to RIM, this happens after upgrading device software to version 4.0:

Quote:
You receive the following error on the BlackBerry Wireless Handheld after upgrading the software to version 4.0 and loading the applications:

Device Error 348. Press xxx8216;Rxxx8217; to Reset

This is because the connection wait time expired before the handheld booted up after the upgrade.
Go to RIM's support page and search for 348:

Livelink - Redirection
__________________
A thing moderately good is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.

Thomas Paine, "The Rights of Man", 1792
Offline  
Old 09-24-2007, 09:13 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2006
Location: Brooklyn, NY
Model: 8830
Carrier: Verizon
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Update

After speaking with RIM support regarding this error message, it turns out that error 348 has a new description. It used to mean something about OS 4.0, but now is indicative of a fatal error with the Qualcomm radio chip. If an OS reload is performed without restoring data and the problem persists, handheld replacement is advised.
Offline  
Old 03-01-2008, 07:15 PM   #4 (permalink)
New Member
 
Join Date: Mar 2008
Model: 8830
PIN: N/A
Carrier: verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Puerto Rico - Error Code 348 - Today, 07:08 PM

--------------------------------------------------------------------------------

Interesting to hear that someone had the same issue with an error code 348 in Puerto Rico.

Here is how I was finally able to get my phone to work.

When the battery was very low, the phone would no longer activate the radio function. I found that when the radio was not trying to connect to the network, I could enter my password and adjust my network settings.

I thought the issue may have had to do with the "data services" function so I diasbled this function.... and the phone worked with this function off (after a light recharge).
Just to confirm I had found the cause of the lock-up, I enabled the data services again and the phone immediately locked again.

Here's how I was able to work around it.

Go to the "manage connections" icon and open it up. Select "mobile network options" and the top selection should be to turn the "data services" fuction on or off. What I found was that once this was off, the phone worked just fine but obviously all access to e-mail and other web-services was shut down. At least I had my phone......

If you are not able to get to the data services area because the phone keeps locking up at the "error code 348" screen (grey screen of death), then you can try this also if you have your security on the phone set to allow phone calls while its still locked.

Hit the "R" button to reset the blackberry or if this doesn't work, remove and reinsert the battery and it will reset. Note, you may have to use the "on" button to get the phone to turn back on after removing and reinstalling the battery. As the phone is going through the process of starting back up, and before it goes back to the error code 348 screen, you can do the following....
At least this worked on my unit.

At the Verizon screen which was the last screen to appear before the phone would go back into error mode, I was able to select the option to "place call".
I only had about 10 seconds to do this and get a call going before the phone would lock up again so choose a number and call it quickly....
For some unknown reason, the phone will not lock up at the "error code 348 screen" while a call is in progress. So I called the office and then hit the "select" button (one with all the little dots on it next to the mouse ball) and chose the option to "unlock" the phone. Once unlocked I could get to the "manage connections" icon as noted above and choose to shut down the "data services" function again.

Sorry for the long-winded explanation.
This was a major headache for me when I arrived in Puerto Rico and could not access any numbers on my phone because it kept going back to the error code screen every time I reset it. When I figured out that it was simply a limitation or issue with the data services function and I could use the phone and access my call logs, contacts list, etc., even without e-mail this was a great success.

Hope you find this useful.

As a side note, if you don't have your phone set to "allow calls when locked" in the security section of your settings in the options section.

I all else fails, you can get to area where you can unlock your phone if it sits long enought at the error code 348 screen. The unit will get to a point where the battery is too low to allow calls but you can still unlock it and maniupulate the settings. If the phone is totally dead, just charge it for a few minutes and adjust the settings before it charges enough to try to reconnect to the network.


Good luck and God Bless.


Mark
Offline  
Old 09-28-2008, 01:28 PM   #5 (permalink)
New Member
 
Join Date: Sep 2008
Model: 7100T
PIN: N/A
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile Thank You

I don't have a Blueberry so ignore my model number on the left.

I got a call from my girlfriend that landed in Puerto Rico and she was telling me she was getting that error message and the phone was turning off after the first phone call.

I did a bunch of searches on Error Code 348 and most said you had to reload the OS or something. Fortunately I found the following and it worked perfectly. For more info in case the following doesn't work, just read the post above.

Thanks Mark!

Quote:
Originally Posted by Mark Field View Post
Puerto Rico - Error Code 348 - Today, 07:08 PM

--------------------------------------------------------------------------------

Interesting to hear that someone had the same issue with an error code 348 in Puerto Rico.

Here is how I was finally able to get my phone to work.



Here's how I was able to work around it.

Go to the "manage connections" icon and open it up. Select "mobile network options" and the top selection should be to turn the "data services" fuction on or off. What I found was that once this was off, the phone worked just fine but obviously all access to e-mail and other web-services was shut down. At least I had my phone......

Good luck and God Bless.


Mark

QTF

Last edited by Berrilicious : 09-28-2008 at 01:35 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.