09-19-2006, 12:16 AM
Join Date: Sep 2006
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I figured it out, I guess.
The restore option would not work so what you have to do is go to the application loader. Just follow the steps.
You will get to a part that says something like "erase all app data" and "erase all phone data". Check both of those boxes.
It will erase all the data and update the phone to the current system.
This was using desktop software 4.2 and updating the 7100g.