BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 09-27-2006, 10:35 PM   #1 (permalink)
New Member
 
Join Date: Apr 2006
Model: 8703e
Carrier: Verizon WIreless
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 2003 outlook and desktop synch problems

Please Login to Remove!

I just got my new 8703e, i previously had the 7130e im with verizon... and an employee of verizon as well so im annoyed i cant figure this out, and neither can our data team at the moment. Using the new desktop browser i tried intellisyncing as well as restoring my address book and nothing works i get an error message that the device could not read the data, iv gone through reconfiguring the sync settings, hard resets, reinstalling desktop software etc etc... to no end, iv always even tried using the cellbrite machine in my store and of course we dont have the firmware for the 8703e, HELP!
Offline  
Old 09-28-2006, 01:45 AM   #2 (permalink)
CrackBerry Addict
 
JerryD's Avatar
 
Join Date: Oct 2005
Location: Brooklyn, NY
Model: 9000
OS: 5.0.0.106
Carrier: AT&T
Posts: 877
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Stevieboyqt
I just got my new 8703e, i previously had the 7130e im with verizon... and an employee of verizon as well so im annoyed i cant figure this out, and neither can our data team at the moment. Using the new desktop browser i tried intellisyncing as well as restoring my address book and nothing works i get an error message that the device could not read the data, iv gone through reconfiguring the sync settings, hard resets, reinstalling desktop software etc etc... to no end, iv always even tried using the cellbrite machine in my store and of course we dont have the firmware for the 8703e, HELP!
If you installed the new Desktop Manager over an older installation, try uninstalling, and then delete the following directories before reinstalling:
  • C:\Documents and Settings\userid\Application Data\Research In Motion
  • C:\Program Files\Common Files\Research In Motion
  • C:\Program Files\Research In Motion
where userid is your login ID (in fact it couldn't hurt to check all the profile directories under Documents and Settings and make sure there aren't any other RIM directories).

One thing - if you've installed any third party apps or device firmware, it may be under C:\Program Files\Common Files\Research In Motion\Shared\Loader Files - and you should move those folders before deleting the Research In Motion directory.

Once you've uninstalled and removed these directories, check Outlook's Calendar and Contacts using a List View that has no filters and shows icons in the left column (usually Events for Calendar and Phone List for Contacts). Look for any conflicts which can cause sync problems before reinstalling.

Finally, use Desktop Manager 4.1 - version 4.2's enhancements only work with the Pearl for now.
__________________
.
.
J

Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

ATMEL AT24C128 2DB 24C128 SOP-8 SOP8 2-Wire Serial EEPROM
$0.01
ATMEL AT24C128 2DB 24C128 SOP-8 SOP8 2-Wire Serial EEPROM pictureATMEL AT24C256 DIP8 24C256 DIP-8 EEPROM
$0.01
ATMEL AT24C256 DIP8 24C256 DIP-8 EEPROM picture24LC512-I/SM MIC WSOP-8 24LC512 SMD MICROCHIP CMOS 512K I2C Serial EEPROM
$0.01
24LC512-I/SM MIC WSOP-8 24LC512 SMD MICROCHIP CMOS 512K I2C Serial EEPROM pictureATMEL AT24C16 24C16 TSSOP-8 TSSOP8 EEPROM
$0.01
ATMEL AT24C16 24C16 TSSOP-8 TSSOP8 EEPROM pictureM24256-BWMN6TP SOP-8 256K BIT I2C EEPROM Memory ST
$0.01
M24256-BWMN6TP SOP-8 256K BIT I2C EEPROM Memory ST picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.