10-12-2006, 10:17 AM
Thumbs Must Hurt
Join Date: Oct 2006
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| | Desktop Manager Crash upon loading
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since a week my blackberry desktop manager version 3.6 sp3 crashed as soon as i loaded the DM, i checked the eventlog (windows xp home sp1) and there is no entry, i uninstalled the desktop manager 3.6 rebooted, installed desktop manager 4.1 and tried again, i also removed the blackberry folder (and all subfolders )in the documents and settings\user\applicaiton data\rim\, but no change
i even tried the latest 4.2 desktop manager version but it continues to crash without an entry in the event log.
I use the software i conjuction with outlook 2003 sp2 and i use it as a private user so it is not linked up to a bes server. I also tried setting up a new outlook profile but this did not make any difference
any ideas on how to resolve this issue