10-18-2006, 03:47 PM
Join Date: Oct 2006
Location: Council Bluffs, IA
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| | 7520 very slow after sync / adding contacts
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Using BES 4.0, BB OS 4.x, Outlook 2000 / Exchange 2000
All functions work ok until I add contacts. Once contacts are added it could take up to 2 minutes to view a single contact or perform any function with contacts. If certain phone numbers in my contacts list call me the phone portion is so slow that it never rings and finally sends the caller to voice mail. Some contacts view and work just fine.
I have re-loaded desktop manager, re-loaded the OS, wiped, and disabled the device from BES, deleted the user account then reinstalled the user account and device. I have also deleted the user email account in exchange then re-issued the account. That is when I found that it was when the contacts load the problem begins.
I can remove all contacts and the 7520 will go back to acting normal but as soon as the first few contacts are added it is back to slow.