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Old 10-25-2006, 04:28 PM   #1 (permalink)
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Default Getting a "RED X" when trying to get more...

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I have done a search however could not come up with any explanation for this problem.

I have a BB 8700c and use it with my company's BES and Lotus Notes 6.0. When receiving long emails and trying to "get more" after scrolling to the bottom of the email I get the error message "can't get more". When I exit the message back into the inbox there's a red X next to the message.

This also occurs when replying to meeting requests.

Any thoughts on how to resolve this problem?

Thank you in advance.

Old 10-25-2006, 05:23 PM   #2 (permalink)
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Could be an issue with the communication with your BES. If you're still getting e-mail, try a hard reset (remove the battery for 30 secs), and see if that helps you out.
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