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Old 10-27-2006, 05:11 PM   #1 (permalink)
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I'm new to BBs and just bought a 7290 second hand, (4.0.0.2, on T-mobile uk)
and activated the BB home user service with T-mobile. The problem is that i can not set up an email accounts on the blackberry as there is no "email settings" on the handset. There's only a Enterprise Activation icon which i dont need as I'm not using this handset through a corporate server...

Do i need to install a new service? or re-install the software?
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Old 10-28-2006, 08:13 PM   #2 (permalink)
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Download the latest 7290 software from T-Mobile and install it. That should restore all of the icons you should have.
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Old 10-30-2006, 11:04 PM   #3 (permalink)
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Wirelessly posted (7250/4.1.0.268, Bell Mobility: BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/109)

I believe that the "Email Settings" icon will only appear once you have created a BIS account for your BlackBerry and received the appropriate service books therefrom.
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Old 10-31-2006, 03:51 PM   #4 (permalink)
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I have an open trouble ticket with RIM right now over the very same thing with my 8100 and t-mobile seems that there is a problem with there provioning of the service books. If you wipe your handheld and then try to register on the network again they cant get the IPPP 5 click service book to be sent. even in my setup wizerd I only have the option for BES no BIS.. I have now been working with RIM for 4 days to help correct this and there is no help in site.
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Old 10-31-2006, 04:06 PM   #5 (permalink)
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Quote:
Originally Posted by mousehat
I'm new to BBs and just bought a 7290 second hand, and activated the BB home user service with T-mobile. The problem is that i can not set up an email accounts on the blackberry as there is no "email settings" on the handset.
Greetings and Welcome to the Forum!

The issue you have with your Blackberry has nothing to do with the Operating System. The problem is completely seperate from the OS.

The BIS (BlackBerry Internet Service) Icon only appears once the service is registered with your BlackBerry. Then the icon is "pushed" to your BB.

Here is the procedure:
Go to the "Options" (wrench) Icon on the home screen, click the trackwheel and choose "Advanced Options" , click and choose "Host Routing Table", click twice and choose "Register Now".

This will register your BlackBerry with the BIS service. Then in turn the service will push the Icon to your desktop.

Once you have this completed it's highly likely that your problem will be resolved.

If this does not work then call T-Mobile for further assistance.

Cheers...
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