11-12-2006, 12:15 PM
Talking BlackBerry Encyclopedia
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Location: Cleveland, Ohio
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Hi there, I have searched I know that this means that supposedly the handheld OS needs to be installed. It is, all I did was download the latest desktop manager, 4.2, and now this is occurring, all was fine before that using I can't remember what version of the DM, 4.0.something. I have even gone so far as to uninstall the Handheld Software from my service provider, reboot, and reinstall and still no joy. The desktop manager is seeing the handheld OS because under application loader wizard it shows all the 4.1 OS options and if I go to help -> About Desktop Manager -> Device Software is lists v18.104.22.1689 (Platform 22.214.171.124) for the BlackBerry 8700 Series Wireless, which is what I have. What next, the Desktop Manager is 126.96.36.199 which is newer than the handheld OS but I didn't think that made a difference. I should have just left it alone but I had to play with the latest and greatest!! Do I uninstall everything and start over? What version of the desktop manager to install? Thanks gurus.
***Note-I just went to my service provider and checked their suggested version of the desktop manager and the version they have there is 188.8.131.52, could having 4.2 be the problem?
Last edited by bjchantry : 11-12-2006 at 12:39 PM.