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Old 03-26-2005, 08:48 PM   #1 (permalink)
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Default Can receive email but cannot send from handheld...

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I just upgraded my 7780 to the 4.0 OS on my home computer for the first time. I normally use it at work and sync there as well. I can receive email when sent to my office email, however, cannot send an email from my handheld address book. The error message indicates "unable to compress/encrypt message"...

Any help would be great.
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Old 03-26-2005, 08:49 PM   #2 (permalink)
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Did you log into the BWC and resend the service book? Take battery out and put it back in? These things always work for me!
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Old 03-26-2005, 08:50 PM   #3 (permalink)
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Have you connected to your corporate e-mail (from home), cradled the BB, started Desktop Manager and generated a new security key? I think that may be necessary.
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