03-28-2005, 04:24 PM
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Join Date: Aug 2004
Location: Hotwiring another Cessna
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Are they the same types of devices? monochrome devices will not open image attachments, therefor the option will not appear.
Also, I would check that the activation process went through successfully. I assume these are on BES right? Try reactivating the device, or resending the service books if not.