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Old 11-28-2006, 11:55 AM   #1 (permalink)
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Default Activation Problems

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So I was having some problems activating with my old server... it was old, and was time to move on up in the world. My organization bought two front end servers for a BES each, and a powerful back end SQL server. I have things looking like things are hooked up, and everything is working properly, until I actually do the testing.

First one is the problem I got the new servers for. When I enterprise activate, it gets hung up on a random percentage, then nothing. Email actually flows, but never fully activates... Never pulls the handheld info... I can see the PIN on the server, but not handheld version and all that jazz.

Next problem is this:
I also setup a BB Manager on my workstation, so I could provision devices on my workstation, and not go back to the server each time. When I put the devices on, and try to provision them I get this error:

An error occured while assigning the device to the user. The user is not yet know to the Blackberry agent. It can take several minutes for a newly added user to be fully initialized by the server before they can be provisioned. (16).

I am running
BES 4.1 (SP2 HF1)
Exchange 2K3 SP2
Win2K3 R2 (SP1)

I called RIM with my Tx2 support, but havent figured it out yet... hoping you all could help me out... its starting to piss me off.

Thanks,

SSgt Adams
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Old 11-29-2006, 02:00 AM   #2 (permalink)
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So no one has any idea?

Most recent is that enterprise activation loves to get stuck at Email Settings.

Any ideas?

Adams
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