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Old 03-30-2005, 12:04 PM   #1 (permalink)
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Default Problem synch'ing contacts

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After deleting contacts from outlook and synchronizing with a 7510, the contacts are not deleted from the handheld. New contacts in outlook are added to the handheld just fine, but deletions aren't happening.
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Old 03-30-2005, 12:06 PM   #2 (permalink)
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Go under Configure PIM - Advanced (in Desktop Mgr) and check settings.
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Old 03-30-2005, 12:12 PM   #3 (permalink)
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What would I be looking for? Conflict resolution? It's set to notify.
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Old 03-30-2005, 12:19 PM   #4 (permalink)
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There should be a confirm record deletion under the confirmation tab - are those settings checked?
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Old 03-30-2005, 12:23 PM   #5 (permalink)
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Yes, but as I understand it this option would just "notify" you of deletion/changes about to be made.
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Old 03-30-2005, 12:28 PM   #6 (permalink)
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True, but I had this problem before also and for some reason checking these boxes cleared it up.

Are you running 4.0? Did you take the battery out, put it back in, etc?
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Old 03-30-2005, 12:36 PM   #7 (permalink)
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Not 4.0 yet, I did a soft reset...half moon/shift/enter keys and had no affect.
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Old 03-30-2005, 12:45 PM   #8 (permalink)
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Ah...4.0 solves alot of these problems..
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Old 03-30-2005, 01:07 PM   #9 (permalink)
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Only 1 person in my environment is having this issue, there must be a better way than pushing 4.0.
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Old 03-30-2005, 10:09 PM   #10 (permalink)
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2 things to try.

1) open intellisync, click configure pim, select contacts, click choose, make sure that synchronize is selected. If it is, then select one of the other options (import or export) click ok, then go back in and set to synchronize again.

2) open intellisync, click configure PIM, select contacts, click choose, select <none> click ok. Click the choose button again, set to MS Outlook (or whatever translator you were using) and set up any other options you had set.

after either (or both) of these, try another synchronize.

Zro
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