12-19-2006, 10:27 AM
Join Date: Dec 2006
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| | Can't reinstall Attachment Service
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In an attempt to resolve a problem with the Attachment Service, (attachments would not load, appeared to be timing out) I uninstalled the Attachment Service on my 7290, then attempted to reinstall it. However, when I run the application loader, the Attachment Service is no longer listed, so I can't select as an item to install. I have gone through reinstalling the Desktop Manager software with technical support at Rogers, but they couldn't help me. Background notes: I support Blackberries for clients in a government dept which is running on a BES.
Ironically, I discovered that the original attachment problem my client had could be resolved by simply reinstalling the software. I had removed the attachment service from my own BB in case something went wrong, and now, I can't reinstall it. Any advise or clues would be appreciated.