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Old 04-04-2005, 12:24 PM   #1 (permalink)
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Should I be able to view PDF files sent to me through Lotus Notes corporate account?

So far, I seem not to be able to do it.

I'm using a T-Mobile 7290 runing 4.0. Our enterprise server is not running 4.0. Not sure if that is the issue. I seem to remember seeing demos that suggested PDF viewing was possible generally.
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Old 04-04-2005, 01:05 PM   #2 (permalink)
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Here's a twist. If I use microsoft word to create my own PDF and send it to myself, I can view it. If, on the other hand, I try to view a PDF created by scanning a hard-copy document, I only see page numbers with no text when I view the PDF. If anyone can confirm that this is a limitation of Blackberry software at this point, I would appreciate it. Otherwise, I will try to figure out what I am doing wrong.
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Old 07-29-2005, 10:28 AM   #3 (permalink)
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Question same problem here

We're running BES 4.0 and all of my users are experiencing the same problem.
if its a .pdf created in Adobe they can open it fine... if its scanned into Adobe and then made into a .pdf... all I get is page numbers...

We're also seeing something similar with scanned Word documents... anyone else seeing the same thing???
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Old 07-30-2005, 05:25 PM   #4 (permalink)
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I had to go through several people at RIM to discover a while back that scanned PDF's definitively will not show on a BB even with 4.0 BES & Attachment Service. Odd because they will display TIFF's, but there you have it.

There is a service -- pricey IMO -- which alleges to solve this problem. I have a user who is going to begin trying it next week. Check out http://www.terratial.com/
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Old 07-31-2005, 07:35 AM   #5 (permalink)
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I am currently participating in a beta for an attachment service from Repligo which is awesome. I don't know what the price will be, but it's the cure for what ails you.

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Old 02-04-2006, 01:56 PM   #6 (permalink)
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Default Scanned attachments

Quote:
Originally Posted by summa
I had to go through several people at RIM to discover a while back that scanned PDF's definitively will not show on a BB even with 4.0 BES & Attachment Service. Odd because they will display TIFF's, but there you have it.

There is a service -- pricey IMO -- which alleges to solve this problem. I have a user who is going to begin trying it next week. Check out http://www.terratial.com/
Is this still the case? I cant correctly view my documents which have been scanned into Adobe.
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Old 02-04-2006, 02:28 PM   #7 (permalink)
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I'm probably not going to get this exactly right, but maybe what I say will jog someone's memory and he or she will provide a more thorough answer.

As I understand it, if the attached pdf file is images, it can't be viewed on a BB. However, if it's all text, it can be.

Corrections? Clarifications?
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