I am using desktop 4.0 and a 7100t with OS 4.0....
Everything worked fine until recently.. now whenever I synch the desktop manager crashes and I get the following error:
"Handheld Tools Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvienence."
I click the "for more information button" and
AppName: desktopmgr.exe AppVer; 18.104.22.168 ModName: ilxolk.fil
ModVer: 22.214.171.124473 Offset: 00013ee3
(See linked word screenshot of both error messages) http://www.thebentons.net/7100/error.doc
I've also included the aa7a_appcompat.txt error report that it creates. http://www.thebentons.net/7100/aa7a_appcompat.txt
(txt document can't be viewed in browser, must be donloaded and opened with notepad? has xml commands in it?)
If I synch everything except contacts it works fine... Have I finally met too many business contacts? I have about 3000 contacts in my outlook database.
Any insights? Who can figure this out? Tmobile or blackberry?