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Old 01-08-2007, 01:49 PM   #1 (permalink)
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hi all im new to this site but i have a 7520 nextel and all of my programs are gone for no reason even the operating system the guy from nextel support told me to reinstall the software now i could see my home screen before i tried to do it but now it has erased everything and when i power it up it does not give me the home screen it gives me a circle with a box in it with (507) under the box can someone please tell me what i need to do to get this thing back to its normal state because the people at nextel are not helping.
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Old 01-08-2007, 02:03 PM   #2 (permalink)
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Hello and welcome. Follow these steps please:


1) Download the latest version of the 7520 Handheld Operating system from the Nexttel BlackBerry support web site. Look here for it - https://www.blackberry.com/Downloads...B9D5EE16489088

2) Execute the program you just downloaded

3) Restart Desktop Manager - it should load now.

A "507" means no operating syste (or programs or data). I hope you had a backup of your data

Good luck.
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Old 01-08-2007, 06:21 PM   #3 (permalink)
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ok i did all the javaloading and all was going well but now it tells me that it could not communicate with the radio any info on how to resolve this?
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Old 01-08-2007, 06:31 PM   #4 (permalink)
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If you are having radio problems you may have to call Nextel and ask to speak to their data/BlackBerry department.
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Old 01-09-2007, 08:59 PM   #5 (permalink)
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ok by me not having my desktop software finding my radio for my phone and i cant get the phone to charge so do anyone have any info on a way to get my battery to charge without my os loading or does the phone still suppose to charge without the os being installed,or do you think its a bad battery but it was fine before this all happened
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