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Old 04-10-2005, 05:52 PM   #1 (permalink)
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Hi..

I have both BES (Desktop) and BWC (Web Client) email running on my Blackberry (7520). For incoming messages, when I scroll to the top of the message header to see what folder it is in, quite often they are in the wrong one (for example, all Desktop messages that should be in "Desktop > Inbox" end up in "Web Client > Trash". There are a few other examples... but yet, some incoming messages actually end up in the right folders! Any idea why this is happening, and how I can fix it?

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Old 04-20-2005, 10:20 PM   #2 (permalink)
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Old 04-21-2005, 12:04 AM   #3 (permalink)
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I had the same problem and found that if I did the following things would be sorted out:

- Back up folders in the backup/restore part of Desktop Manager
- Clear folders
- Sync with your BES

This did it for me. I've heard that people with this problem have solved it this way but as soon as the BWC service books are sent that the problem pops up again. Supposedly this is a known issue with 4.0.
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