BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 02-07-2007, 04:01 PM   #1 (permalink)
New Member
Join Date: Jan 2007
Model: 7030e
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default problem with installing Desktop 4.2 service pack 1

Please Login to Remove!

I just received a pearl and installed the Desktop software from the CD that came with the machine. I got a err message Error 1904.module c:program filles\research in motion\blackberry\transcation manager\ptbs.dll failed to register. HRESULT- 2147352567 contact your support personal. I kept trying to do a retry that did not work so I did a skip and the software will not work for me.

I am using the software in conjunction with campionlink because I use Goldmine. version 4.1 worked great and has been with my 7130e. I am only running into problems with the new pearl

I went to the blackberry web site and downloased the 4.2 with service pack 1 got the same message.

Version 4.1 which I was using for my 7130e u4.10 was working great. but that software will not work on the pearl. so I tried to install both using different directories the new version of desktop erase the 4.1 even though it was in a different directory.
Dow any one have any ideas?

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.