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Old 02-09-2007, 04:31 PM   #1 (permalink)
yon
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Default 7250 nonfunctional after upgrade to version 4.1

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The phone became unresponsive after completing the firmware upgrade to version 4.1. I've ran the software on 8 7250 phones so far without any problems.

The phone was responsive immediately after the upgrade and I reactivated it into BES. The following day it was frozen. I pulled the battery out, and put it back in. Since then all I get is an image of a window with a crossed circle around it.

Any ideas?
Thanks
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Old 02-09-2007, 09:21 PM   #2 (permalink)
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That means the OS upgrade didn't work.
Delete VENDOR.XML on the PC C: drive.
Connect the BB and restart Desktop Manager
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