BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 02-16-2007, 12:57 PM   #1 (permalink)
New Member
 
Join Date: Feb 2007
Model: pearl
Carrier: att
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default can't delete one particular email from BB - it won't disappear

Please Login to Remove!

There is one email on my BB that I can't delete. I've tried a hard reset. I've also emptied my inbox. This single email continues to show up on my BB.

Delete prior won't get rid of it. When I try to delete it, it just stays in my BB.

I've deleted it from outlook. For some reason, the email shows up twice in my outlook, but I deleted both and it still won't go away.
Offline  
Old 02-16-2007, 01:05 PM   #2 (permalink)
CrackBerry Addict
 
Join Date: Sep 2005
Location: Boston, MA
Model: 9800
OS: 6.0.0.246
Carrier: AT&T
Posts: 852
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Pull your battery out for a minute and then put it back in.

p.s. You only need to make one thread, per issue.
__________________
-Chris
Domino 7.0.3/BES 4.1.6 on w2k3 sp2
Offline  
Old 02-16-2007, 01:08 PM   #3 (permalink)
New Member
 
Join Date: Feb 2007
Model: pearl
Carrier: att
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did a hard reset (took the battery out and waited a min or two), but it didn't fix the problem
Offline  
Old 02-19-2007, 05:44 AM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2006
Model: 8700
Carrier: O2UK
Posts: 47
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

have you tried reconciling?

failing that connect it up to your DTM and sync the messages (making sure mailbox wins is set)
Offline  
Old 02-19-2007, 07:07 AM   #5 (permalink)
BBF Veteran
 
coreyg510's Avatar
 
Join Date: Apr 2005
Location: Lost in Translation
Model: 8700c
Carrier: Cingular
Posts: 3,190
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If all else fails, try a selective back up and then wipe and restore. That should resolve the issue.
__________________
He's Back....and better than ever!
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.