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Old 02-16-2007, 11:57 AM   #1 (permalink)
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Default can't delete one particular email from BB - it won't disappear

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There is one email on my BB that I can't delete. I've tried a hard reset. I've also emptied my inbox. This single email continues to show up on my BB.

Delete prior won't get rid of it. When I try to delete it, it just stays in my BB.

I've deleted it from outlook. For some reason, the email shows up twice in my outlook, but I deleted both and it still won't go away.
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Old 02-16-2007, 12:05 PM   #2 (permalink)
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Pull your battery out for a minute and then put it back in.

p.s. You only need to make one thread, per issue.
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Old 02-16-2007, 12:08 PM   #3 (permalink)
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I did a hard reset (took the battery out and waited a min or two), but it didn't fix the problem
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Old 02-19-2007, 04:44 AM   #4 (permalink)
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have you tried reconciling?

failing that connect it up to your DTM and sync the messages (making sure mailbox wins is set)
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Old 02-19-2007, 06:07 AM   #5 (permalink)
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If all else fails, try a selective back up and then wipe and restore. That should resolve the issue.
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