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Old 02-17-2007, 09:09 AM   #1 (permalink)
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Default Media Manager Problem

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Having an issue with my 8700g and the Media Manager. Every time I open the Media Manager I get an error of "The connected BlackBerry device does not support transferring media files. Verify that the device has BlackBerry Device Software version 4.2 or later installed."

It's version 4.2.1.8
Phone's OS is v4.1.0.346
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Old 02-17-2007, 09:20 AM   #2 (permalink)
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Welcome to BB Forums.

As the error says, Media Manager is only useful for handhelds with OS 4.2; there is no 4.2 currently available for the 8700. It has been in beta for months (please don't ask for it) and is long overdue.
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