ok well after being on the phone with AT&T for over an hour I got the phone back to normal. It appears they don't support BB Messenger so you have to goto this site
http://www.blackberry.com/messenger/download.do with your cel plugged into the usb install successfully then goto DM Application Loader and complete BB Messenger Install. But wait it doesn't stop there your still not back to normal ( this is of course if you had to format your cel like me) then you have to goto settings and send your service books and then you should be back to normal