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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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01-19-2009, 03:20 PM
When one of the carriers releases 4.5 for the 8703 then you can load it to the device and use method 1 to remove it completely and have the firewall open, if desired.
I recommend going back now and reversing the steps of method 2 to remove the policy.bin file from the computer. Otherwise every subsequent device you plug in to the Desktop Manager will get the blank IT policy and you don't want that.
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Knows Where the Search Button Is
Posts: 18
Join Date: Jul 2008
Model: 8300
PIN: N/A
Carrier: AT&T
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01-23-2009, 02:27 PM
WARNING:
Loading the blank IT Policy will let you set a 3 character password, but wont let you unlock with the same correct password.
See this thread: http://www.blackberryforums.com/gene...ate-rim-2.html
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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01-23-2009, 03:12 PM
That is likely a specific OS issue, not an IT policy issue. Upgrade your OS.
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New Member
Posts: 1
Join Date: Feb 2009
Model: 8310
PIN: N/A
Carrier: att
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02-14-2009, 12:46 PM
[quote=John Clark;484042]WooHoo!!! Never gave up! Gre
John...I have 8310 that i inherited from my company. I am trying to remove "it policy". is there a way to do this through my MAc?
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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02-14-2009, 12:47 PM
Nope...
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BBF Moderator
Posts: 37,850
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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02-14-2009, 12:52 PM
If the Mac user runs Parallels or Bootcamp, with Windows, can't they run JLCmder?
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BlackBerry Eagles Fan
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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02-14-2009, 01:01 PM
[quote=pnages;1285316]
Quote:
Originally Posted by John Clark
WooHoo!!! Never gave up! Gre
John...I have 8310 that i inherited from my company. I am trying to remove "it policy". is there a way to do this through my MAc?
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You may want to read the first post. This in particular.
Quote:
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Important: If you're still connected to a company BES, and simply want to install the latest and greatest third party application I would not recommend this approach. Talk to your BES administrators and ask them to grant you the appropriate rights. There are two problems in using this guide to bypass your company's security policy. First, whenever you reconnect to the company server, your security settings will revert back to how they were. Second, and perhaps more importantly, you run the risk of getting fired.
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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02-14-2009, 01:17 PM
Quote:
Originally Posted by JSanders
If the Mac user runs Parallels or Bootcamp, with Windows, can't they run JLCmder?
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Yes...
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New Member
Posts: 5
Join Date: Aug 2008
Location: Toronto
Model: Curve
PIN: N/A
Carrier: Rogers
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Removing IT Policy Options -
03-03-2009, 07:13 PM
I have complied a short tutorial on how to remove IT Policy using BES.
This article will be helpful to both user and IT Admin.
I could not post link but check out my signature.
Thanks.
Chee
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Knows Where the Search Button Is
Posts: 32
Join Date: Apr 2005
Location: Italy
Model: 8100
Carrier: TIM
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Allow outgoing calls when locked? -
03-22-2009, 07:35 PM
Hello,
I successfully wiped my old 7100, installed the latest 4.1.0.292 OS and forced the clean IT policy on it, but now I notice that it no longer has the option "allow outgoing calls while locked" listed under the security general settings.
Is it possible to add that feature to the policy.bin file?
Thank you
H a V e F u N 
__________________
L u r k a 
__________________
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Knows Where the Search Button Is
Posts: 25
Join Date: Jan 2009
Location: Spokane, WA
Model: 9530
OS: 4.7.0.75
PIN: 3052be22
Carrier: VerizonWireless
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03-23-2009, 01:06 PM
Thanks John.
I used your policy.bin yesterday on a 7130e that I had bought thru Craigslist.
When bought I wasn't able to connect to DM, it would ask for the password and that was as far as I could go.
Now I was able to download OS 4.2 and have the BB up to date.
Once again, Thanks
Robin 
Robin
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New Member
Posts: 8
Join Date: Jul 2007
Model: 8703
PIN: N/A
Carrier: Telus
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03-29-2009, 02:13 PM
Is there a way to remove the ITPolicy from BB 8330 without de-registering the device on BES?
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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03-29-2009, 02:17 PM
Um, NO. Please read the first post. This procedure is NOT for those who are on a BES who want to "get around" the IT policy. There is NO way to have a BB on a BES without that BES's IT policy. If you remove it you are removed from the BES. The policy will be replaced if you reconnect to the BES.
This procedure is for those who are removing their device from the BES or got a device used with a leftover IT policy.
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BlackBerry Eagles Fan
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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03-29-2009, 02:18 PM
No. There is no way of removing the IT policy from ANY device without breaking your connection to the BES. I would not recommend trying to do so. It could get you into a lot of trouble with your employer and will be pointless in the end as once you're reactivated on the BES the policy will be pushed back to your device.
Also, could you please update your profile to reflect your current device/carrier? It will be helpful for future questions 
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 4
Join Date: Mar 2009
Model: 8310
PIN: N/A
Carrier: Orange Dominicana
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04-01-2009, 08:41 PM
It works like a charm!!! Thanks!!!
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New Member
Posts: 2
Join Date: Apr 2009
Model: 8800
PIN: N/A
Carrier: Vodafone
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It Policy -
04-02-2009, 11:42 AM
Hi I got a Blackberry 8800 with BES. How can I get rid of the IT Policy. I already tried "Settofactorysetting" with JL_Cmder, upgraded to O 4.5.
No luck. I am not very technical savvy. And also happy to pay company that is doing the job for me.
Thanks for any help.
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BlackBerry Eagles Fan
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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04-02-2009, 11:44 AM
Welcome to the forums.
Are you currently on a BES? Do you receive work email on your device? If so, this is NOT what you want to be doing.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 1
Join Date: Apr 2009
Model: 7520
PIN: N/A
Carrier: Nextel
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Bluetooth -
04-06-2009, 08:48 AM
Installed the blank it policy and was able to get rid of the password to enter on my 7520, how can I get my bluetooth to work now? Does not pick up devices. Thanks
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New Member
Posts: 13
Join Date: Feb 2008
Model: 8310
PIN: N/A
Carrier: A&TT
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04-24-2009, 04:20 PM
Ok we have a empty policy set on our BES, usually we have the employees moved to that policy when they are leaving the company and then we remotly wipe their device to delete all the company information. we are having issues in where the employees change their data plan to personal and now they are no conecting to the bes so we are unable to remove the policies until they call the provider and get the bes data package again. is it posible to push an unlocked policy to a device with the wrong data or no data at all trhu desktop manager? and then wipe it. or policies are only pushed OTA?
thanks
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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04-24-2009, 04:42 PM
Wirelessly posted (BB 11020)
Yes, I believe that is possible.
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New Member
Posts: 13
Join Date: Feb 2008
Model: 8310
PIN: N/A
Carrier: A&TT
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04-28-2009, 02:34 PM
Ok so this is what i got after testing pushing policies to a device with not data or service at work, so i installed desktop manager 4.2 with the redirector (exchange) option and that did not work, but i removed the desktop manager and then reinstall using the personal option and it worked perfectly. so i am not sure what is going on but it work fine with th bis option and all of the changes on the bes applied succefuly to the device. 
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New Member
Posts: 6
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: tmobile
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Bb 8310 -
05-08-2009, 08:28 PM
Hi-
I purchased my work BB and was laid off a few months later. I have followed the instructions and haven't had any luck downloading the policy.bin. It comes as a blank 14 kb file.
ANy suggestions because i am almost ready to hammer this THING after 3 days of messing with it.
Thanks in advance...
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BlackBerry Eagles Fan
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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05-08-2009, 08:29 PM
Welcome to the forums.
What OS is on the device? Options > About.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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05-08-2009, 08:36 PM
With an 8310 there is no need to download the policy.bin.
Upgrade your OS to 4.5 (if it isn't already) and then follow the instructions in Method 1.
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New Member
Posts: 6
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: tmobile
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05-08-2009, 11:21 PM
Quote:
Originally Posted by jsconyers
Welcome to the forums.
What OS is on the device? Options > About.
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4.5.0.110 (Platform 2.7.0.90)
Is that what you're looking for in terms of OS system? Sorry for my lack of knowledge..
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BlackBerry Eagles Fan
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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05-08-2009, 11:31 PM
Yep, that's it. Follow the steps John posted above.
JL_Cmder resettofactory.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 6
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: tmobile
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05-08-2009, 11:32 PM
[quote=John Clark;1377731]With an 8310 there is no need to download the policy.bin.
Upgrade your OS to 4.5 (if it isn't already) and then follow the instructions in
Sorry John, but I didn't understand JL_Cmder. Is that on the BB, if so where is it and how would I access it?
I had a tech at AT&T reset it to factory settings (I think) but I can't deselect the "Enable" function; it's still locked. I even did a wipe form the "security" section, and selected "include all third party software" and it is still there, so I am at a loss on what to do next.
If you have any 8xxx device the best method for removing IT policy is to update it to OS 4.3 or higher (if possible) and you can use JL_Cmder's "resettofactory" command to remove ALL IT policy, Firewall restrictions and Application Permission settings. After you've upgraded to OS 4.3 or higher, simply backup the device using Desktop Manager, close Desktop Manager, then run JL_Cmder and execute the "resettofactory" command. The device will do a security wipe of the device; (meaning wipe your data but leave the OS, DO NOT use the "Wipe" command in JL_Cmder) then reboot leaving the OS, 3rd party apps but no data AND, best of all, NO IT policy whatsoever. When you're done, simply restore your backup and you're good to go with no policy or locked firewall. You can downgrade back to the old OS if you desire, too.
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BlackBerry Eagles Fan
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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05-08-2009, 11:37 PM
You need to download and install JL_Cmder on your PC
http://www.blackberryforums.com/gene...-jl_cmder.html
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 6
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: tmobile
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05-09-2009, 12:50 AM
Thanks for that info.
OK, I did that and read through the posts regarding the temp "flash" and subsequent disapearence of JL_Cmder. I turned off my firewall and ran it with the same results. Any suggestions?
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New Member
Posts: 6
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: tmobile
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05-09-2009, 01:00 AM
HOLY COW!!!!!!!!!!!!!!! It's fixed!!!!!
I certainly APPRECIATE all of time and expertise that you all have devoted to this site. I will research all areas of the site and try to contribute something to repay your help.
Thanks again...
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BlackBerry Eagles Fan
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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05-09-2009, 01:02 AM
Good deal  . Glad that you got it working!
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 6
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: tmobile
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05-09-2009, 01:07 AM
FYI for others: I right clicked JL_Comder and selected "Run as Administrator" which seemed to work. Best of luck.
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New Member
Posts: 5
Join Date: Jan 2009
Model: 9500
PIN: N/A
Carrier: Verizon
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05-14-2009, 03:37 PM
After using the policy.bin, I did get rid of my old IT policy. But I still can't use bluetooth to sync. According to BB, its because:
"Note: If the BlackBerry smartphone has an IT policy that has removed the desktop connectivity service (located in the Bluetooth options), the BlackBerry smartphone will be able to pair, but it will not be located by BlackBerry Desktop Manager."
So there's that. And Verizon visual voice mail doesn't work. Something about the firewall settings.
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BlackBerry Eagles Fan
Posts: 10,481
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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05-14-2009, 03:40 PM
Don't use the policy.bin method. Use the ResetToFactory option in JL_Cmder.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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05-14-2009, 04:44 PM
Wirelessly posted (BB 11020)
That's why it says to ONLY use Method 2 on devices that can't be upgraded to OS 4.3 or higher.
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Knows Where the Search Button Is
Posts: 33
Join Date: May 2008
Model: 8900
PIN: N/A
Carrier: Student
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05-17-2009, 12:40 PM
I got problem of a small red lock appearing at Firewall settings
Thanks for great method.
I am restoring all now!
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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05-17-2009, 12:52 PM
Wirelessly posted (BB 11020)
You still have this problem or this was the problem before removing the policy?
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Knows Where the Search Button Is
Posts: 48
Join Date: May 2009
Model: 8320
PIN: N/A
Carrier: rogers/fido
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06-10-2009, 12:30 AM
I've been trying to use jl_cmdr to reset my IT policy, but I can't get the program to load. It flashes on the screen, then disappears. I've tried 20 times, using "run as admin". I'm running Vista. What am I missing? I tried using the FAQ instructions "what to do next if jl_cmdr will not connect and wipe". How do I use the apploader to resettofactory once the apploader loads?? The only options it gives me is "Add".
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Knows Where the Search Button Is
Posts: 48
Join Date: May 2009
Model: 8320
PIN: N/A
Carrier: rogers/fido
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06-10-2009, 01:00 AM
Alright, I managed to get JL_cmder to run, but when I choose resettofactory, the next screen says
"error: unable to to open port
command completed!"
I never get the 507 screen. I tried the next faq, no luck. Anyone know what I'm talking about??
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Knows Where the Search Button Is
Posts: 48
Join Date: May 2009
Model: 8320
PIN: N/A
Carrier: rogers/fido
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06-10-2009, 05:54 PM
I was surfing around Crackberry.com forums and I came across a post that suggested just using loader.exe/resettofactory from the command line to remove the IT Policy and it worked like a charm.
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