I have a new Storm running v5 that had been configured for a BES connection, but never used.
I have tried both versions of method 1 and downloaded a new version of the OS, but still cannot see the option to configure general email - I only get the second option to connect to BES.
There are no visible policies. The phone was originally Verizon, but is unlocked and everything else seems to work OK, just no email & no browser, even after the reload
Can you offer any suggestions?