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Old 04-19-2005, 11:40 AM   #1 (permalink)
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Default No Outlook option to sync in Desktop manager

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Can someone help? I have been looking for a solution to my issue for most of the day but I cannot seem to find it.
Firstly I'm new to Blackberry and have been using mine for nearly 2 weeks quite succesfully.
I have just been given a 7290 to give to one of the directors, but I can't sync his calender or contacts from Outlook. I can enter intellisync and then configure PIM, but when I tick the address book box I have no Outlook option? Can anyone explain why? Should I reinstall DM?

Also for anyone that is in the UK on Vodafone, have they managed to get the APN settings working? I have not had any joy?

Thanks in advance.

Steve

Last edited by fatbadger : 04-20-2005 at 06:18 AM.
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Old 04-20-2005, 10:10 AM   #2 (permalink)
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Can anyone help?
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Old 04-27-2005, 10:44 PM   #3 (permalink)
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I posted a thread about user permissions and Desktop Manager and received no replies either.

What's interesting is the Desktop software either works or just flat out doesn't. I suppose a number of people who can't get it to work just give up and move to another device. After all, there are plenty of devices to choose from these days.

I'm getting a sense the best and most seamless way to sync the BB is via the Enterprise Server. Expect to pay another $20/mo. for the service. I may need to go this route for a client, however such hosted services offer woefully small mailboxes (100 MB) and my client needs more than that. Installing a local BES for one user is absurd.

What the heck it's only money, right? :(
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Old 04-28-2005, 04:36 AM   #4 (permalink)
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Right, I spoke to Blackberry support. We went through many processes of trying to figure out a solution. But in the end he was sure that the palm software that used to be on the PC was not helping the cause at all. So I ended up trying it on another PC and it worked fine. So all I have to do now is reinstall the PC.
Oh well!!! :(
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Old 04-28-2005, 08:35 PM   #5 (permalink)
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Quote:
Originally Posted by fatbadger
Right, I spoke to Blackberry support. We went through many processes of trying to figure out a solution. But in the end he was sure that the palm software that used to be on the PC was not helping the cause at all. So I ended up trying it on another PC and it worked fine. So all I have to do now is reinstall the PC.
Oh well!!! :(
"Yes, just reinstall Windows and the problem will go away." What the f?

Would you (or any of us!) accept a mechanics suggestion to buy a new engine because a valve needs replacement?

Spyware and poorly written software seems to break Windows without a lot of effort. I may be exaggerating a bit, but let's face it, having to reinstall Windows for any reason is extreme.

Imagine your plumber... "Yeah, we'll need to tear out your entire kitchen because your sink seal is leaking."

Why we put up with this...I'll never know.
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Old 08-30-2005, 07:22 PM   #6 (permalink)
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Try deleting all the files in %userprofile%\Application Data\Research In Motion\BlackBerry\Intellisync and restarting the desktop manager software.

Worked for me
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Old 09-03-2005, 12:11 PM   #7 (permalink)
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problems with Desktop Manager and Palm Software can occur with synching due to the following reason

they both use the same sync engine - Pumatech.

So, it definately is possible that DM will interfere with Palm software and vice versa.
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Old 09-03-2005, 09:21 PM   #8 (permalink)
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Default Outlook Sync with Blackberry

Hi

I am Treo600 user and thinking of switching to Blackberry but I have several questions. As I am small business without "Black Berry Enterprise Server" or "Microsoft Exchange Server" I wanted to know

A) Can I use Blackberry Internet service to access my corporate email or SBC(Pacbell) email using POP3 ?
B) Can I use any third party Contact Management applications like Chapura for address book organization ?

Is Blackberry desktop synchronization software capable of synchronizing multiple outlook folders and multiple categories ?

I will really appreciate prompt response.

Thanks

Sanjay
[email address]
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Old 09-04-2005, 11:07 AM   #9 (permalink)
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A) Can I use Blackberry Internet service to access my corporate email or SBC(Pacbell) email using POP3 ?

->Yes, you will be able to add this email account to the BIS website so that any email arriving on your PACBELL acct, will be pulled down by the BIS service. You will have to setup your email client to "leave a copy of message on the server"

B) Can I use any third party Contact Management applications like Chapura for address book organization ?

->You will not be able to use Chapura (as far as I know). The Blackberry will come with its own sync software (Desktop Manager/Intellisync) which will permit you to sync with outlook or a variety of popular programs.
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Old 09-04-2005, 05:57 PM   #10 (permalink)
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Does T-Mobile 7100t or 7290 Blackberry devices have any limitation on number of contacts that can be stored ?

Prompt response will be appreciated.
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Old 09-04-2005, 09:42 PM   #11 (permalink)
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Wirelessly posted (your electric?: BlackBerry7520/4.0.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Browser/5.0.3.3 UP.Link/5.1.2.12)

^^ Since the address' are stored on the memory of the device and not the sim, there really is no limit to the device as far as phonebook goes.

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Old 09-05-2005, 12:54 PM   #12 (permalink)
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limitation will be based on the amount of memory free + amout of information per contact you will store.

A person who has no email, tasks or memo's will be able to store more than a person who has those. Mind you, if your contacts are completely filled out with 1 page of notes for each one, then obviously you will be able to sync less over.

most I've seen, is 16000-ish on a bb 7290.

why on earth someone would do that is beyond me, as even if you had 16000 contacts, you'd never email 1/100 of them.

you're better off having a BES at that point and using the Lookup feature which is tied to your company GAL.
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