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Old 03-09-2007, 08:50 AM   #1 (permalink)
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Default Upgrade from 4.0 to 4.1.3

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Hi Guys

First post here but have used this site as a great resource..so i hope you can help.

I am trying to upgrade one of my BES servers from 4.0.6 to 4.1.3 but keep getting this error message

Incompatable version detected on the system. The setup program will now end.

Svr Config:
Windows 2000 sp4
Exch 2003 ESM sp2
Blackberry 4.0.6 (this was on 4.0.1, at first i thought this could be causing the issue so i upgraded to 4.0.6 as the recommed parth for 4.1.2/3 is min 4.0.3) but i still get the error

can anyone shead light?

Thanks

Richard
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Old 03-09-2007, 03:24 PM   #2 (permalink)
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We upgraded from 4.0.sp1hf3 direct to 4.1.sp3 - the only trouble we hit was BackupExec running concurrently - at least the only trouble we know about
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Old 03-15-2007, 11:26 AM   #3 (permalink)
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My other BES server worked great from the same lvl as you.

..the other difference with the server that's getting the error message is its running MSDE and not SQL like the one I have already upgraded.

still looking for an answer....darn internet

Richard
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