03-20-2007, 07:47 AM
Join Date: Jan 2007
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| | Pearl not being recognized by desktop manager software
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I have a Blackberry Pearl that I got initially setup with desktop manager. Had a little problem importing contacts but thanks to this site I got that all fixed. I plugged up my phone via the USB connection and it did not recognize the phone. Then I tried using the synchonization feature within the software and still got nothing.
The info: About a week ago, I turned off my e-mail functionality on my Blackberry. Just really didn't need to be updated that much anymore with all my e-mail. I had a message at the top of my phone stating "data connection refused" when I tried to sync up my phone with the software. Could this be the problem
Update: Once again, thanks to the site I was able to get the "Data connection refused" message removed from the top of my phone. I still need to know if this data connection refusal allowed me not to sync with my software suite. Will not be able to test until I get back home later today. Thanks for any info!