BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-21-2005, 04:51 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2005
Location: Los Angeles
Model: 7100t
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default User permission issue with Desktop Manager 4.0

Please Login to Remove!

I'm trying to install Desktop Manager 4.0 on a Windows XP Pro machine attached to a corporate network running Windows Server 2003. End users do NOT have Admin rights to their local computers.

The software requires Administrator permission to install and I did so via "Run As" while logged in as the normal user. DM installed OK.

When I run DM under the normal user account, it keeps prompting me for a valid Application Data path. Whether I select "Windows default" or specify a valid path, it keeps prompting me when the app opens. As well, it won't let me configure the PIM sync until a valid application data path is configured. Round and round I go.

DM retains whatever path I have typed in, however it doesn't seem to want to use it. I have confirmed the user has read/write access (Full Control) to the Application Data folder as well as the Program Files/Research in Motion folder. Still no luck.

Can someone suggest how I can get this running under a normal user account without requiring the user to have full Admin permission?

The user will be syncing to an Exchange account without BES. I would go the BES route, however this person needs a large mailbox (a few hundred MB) and it's very expensive to do so with Link2Exchange or Mailstreet.

Thanks for any and all comments.
Offline  
Old 04-27-2005, 09:39 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2005
Location: Los Angeles
Model: 7100t
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

<bump>

You mean to tell me that no one has ever installed the Desktop Manager on a Windows machine with a "normal" (non-Admin) user account?
Offline  
Old 05-03-2005, 02:32 AM   #3 (permalink)
New Member
 
Join Date: Apr 2005
Model: 8800
Carrier: t mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had the same problem, I now give users admin rights install dm 4.0 and sync and then I change the the user rights back.
Offline  
Old 05-05-2005, 05:33 PM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2005
Location: Los Angeles
Model: 7100t
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mpadding
I had the same problem, I now give users admin rights install dm 4.0 and sync and then I change the the user rights back.

I'll give that a try - thanks for the tip.
Offline  
Old 05-05-2005, 09:38 PM   #5 (permalink)
Thumbs Must Hurt
 
Jason_AB's Avatar
 
Join Date: Apr 2005
Location: MO
Model: BOLD
Carrier: at&t
Posts: 164
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I currently have admin rights & all if well. I use redirector and sync with my outlook with zero issues, have been for months...if admin rights are taken will I have any issues?
__________________
PIN: 4011A3B5
A luxury once sampled quickly becomes a necessity...
Frequently Wrong But Never In Doubt
Offline  
Old 05-06-2005, 03:57 AM   #6 (permalink)
New Member
 
Join Date: Apr 2005
Model: 8800
Carrier: t mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No, there will be no problems. DM works fine if you have user rights. Only problems occur when you have an upgrade or new installation. Than the user most have admin to install the new version and sync. After that you can change it back to user rights.
Offline  
Old 05-06-2005, 04:41 AM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
cayzac's Avatar
 
Join Date: Dec 2004
Location: South Carolina
Model: Curve
Carrier: AT&T
Posts: 306
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

For what its worth, we use Windows 2003 Active Directory and we set policies. One of the policies we set is to open up permissions on the "Research in Motion" folder. That way the user isn't an admin of their computer but can write back to that folder, which RIM requires in order to sync properly. If you don't use policies, then just manually change permissions on that one folder to allow user write access and you'll be fine.
Offline  
Old 05-06-2005, 07:14 AM   #8 (permalink)
Thumbs Must Hurt
 
Jason_AB's Avatar
 
Join Date: Apr 2005
Location: MO
Model: BOLD
Carrier: at&t
Posts: 164
Post Thanks: 0
Thanked 0 Times in 0 Posts
Post

I hope I have new installations or upgrades covered with the fact that I created an admin account with the ALT+255 user id, this way if i ever get my admin rights taken away I can still log in as an admin with that id.
__________________
PIN: 4011A3B5
A luxury once sampled quickly becomes a necessity...
Frequently Wrong But Never In Doubt
Offline  
Old 05-06-2005, 08:55 AM   #9 (permalink)
New Member
 
Join Date: May 2005
Model: 7100v
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

When logged in as admin user on xp machine in netware enviroment turn off simple file sharing, then give access to relevant directories to all users.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.