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Old 03-27-2007, 11:09 PM   #1 (permalink)
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Default Can't Sync with Desktop Manager

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I just updated to Desktop Manager 4.2.1 the other day and now I get an error whenever I try to intellisync. Every time I have "synchronize organizer data" selected it gives me "Unknown error reported" and the same thing happens when I try to configure sync.

While installing I got a bunch of errors about not being able to register modules for lotus, groupwise, etc and I just ignored them since I'm using BIS and only need the outlook connector. I've tried uninstalling and reinstalling several times and it's the same thing every time. It happens when I roll back to 4.2.0 now too.

Any ideas? I've read some old topics about invalid characters in the PIM data, but I have no idea how to check for it.
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Old 03-28-2007, 04:26 PM   #2 (permalink)
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Got it. Missed task 7 in the clean uninstall instructions
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