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Old 04-01-2007, 11:01 AM   #1 (permalink)
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Default "Format" My BBerry Device?

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Is there a way to "format" a blackberry (The device itself, not the desktop software)? i.e. restore it to the way it was right out of the box?
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Old 04-01-2007, 12:16 PM   #2 (permalink)
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Yes; search here for a program called JL_CMDER.
Running that will wipe out everything (including the OS and all programs) on the BlackBerry.

You will then need to reload the OS onto the BB using Desktop Manager.
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Old 04-01-2007, 01:07 PM   #3 (permalink)
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If you don't want to do anything that severe you can go to options -> security and choose wipe in the menu, that will get rid of most things but not as complete as the previous post.
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Old 04-01-2007, 01:09 PM   #4 (permalink)
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The reason I didn't mention that is that it doesn't put it into "right from the box" condition. A Security Wipe leaves third party applications and service books on the device... So I suggested JL_CMDER.

You are right - if you want to erase customer data, then you can do a security wipe - much faster that way, also.
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Old 04-01-2007, 02:53 PM   #5 (permalink)
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Default Wipe all email but leave 3rd prty apps?

Quote:
Originally Posted by NJBlackBerry
The reason I didn't mention that is that it doesn't put it into "right from the box" condition. A Security Wipe leaves third party applications and service books on the device... So I suggested JL_CMDER.

You are right - if you want to erase customer data, then you can do a security wipe - much faster that way, also.
I want to wipe out all e-mail in the inbox but leave third party apps and calendar, tasks, etc. installed. For some reason I can not delete any e-mails from my BB before March 16 but the other apps are fine. Is there a way to do this?

If need be I am willing to wipe all email, calendar, tasks etc as long as I leave all 3rd party apps intact- (TeleNAV, Cryptmagic, etc.). Since I am wireless reconcilliation, all e-mail and calendar etc. should automatically come back- right?

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Old 04-01-2007, 03:23 PM   #6 (permalink)
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Your e-mail will NOT come back. E-Mail is not synchronized - it is pushed.

Do the security wipe as described above; all PIM data will be deleted, but the programs will remain.
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Old 04-01-2007, 03:23 PM   #7 (permalink)
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Go into desktop manager and use the backup/restore function and click on the e-mails database and delete it.
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Old 04-01-2007, 03:37 PM   #8 (permalink)
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Default PIM Data

Quote:
Originally Posted by NJBlackBerry
Your e-mail will NOT come back. E-Mail is not synchronized - it is pushed.

Do the security wipe as described above; all PIM data will be deleted, but the programs will remain.
Quote:
Originally Posted by Stonent
Go into desktop manager and use the backup/restore function and click on the e-mails database and delete it.
NJBlackberry- OK- if I use Desktop Sync, if memory serves, it will restore some amount of e-mail, I believe back a week or so- right?

Stonent- sorry to be dense, but I think you are saying with the BB connected to my Desktop Manager (DTM), by clicking on the e-mail database and deleting it in DTM, it will wipe all e-mails from the BB- right? Will it wipe the "Saved" e-mails as well?

thanks
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Old 04-01-2007, 03:40 PM   #9 (permalink)
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If you have a backup, you can restore the e-mail. Desktop Sync does not touch e-mail. Calendar, notes, tasks and contacts only.
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Old 04-01-2007, 04:12 PM   #10 (permalink)
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Default Folder syncing between BB and Outlook using DTM

Quote:
Originally Posted by NJBlackBerry
If you have a backup, you can restore the e-mail. Desktop Sync does not touch e-mail. Calendar, notes, tasks and contacts only.
I think you may be mistaken, unless I am misunderstanding. I have my DTM set up to allow a folder on my BB where I can "File" e-mails into and when I hook up my BB to the DTM and sync, the messages that I have filed on the BB to this folder get moved from my Outlook inbox to this folder on my computer. Also, vice versa- if I have moved e-mails from the Outlook inbox to this folder on the computer, they are moved on the BB after a sync.
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Old 04-01-2007, 07:01 PM   #11 (permalink)
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Thanks all for the replies

I got all the info I need
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Old 04-02-2007, 09:47 AM   #12 (permalink)
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With a dedicated computer / mail server you can sync whatever you want. As long as it's supported. I think NJ was referring to a BIS setup or using hotmail/gmail/etc. accounts. You cant SYNC the messages in those inboxes. They are just pushed from when you activate.
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Old 04-02-2007, 09:52 AM   #13 (permalink)
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Quote:
Originally Posted by SteveMRose
I think you may be mistaken, unless I am misunderstanding. I have my DTM set up to allow a folder on my BB where I can "File" e-mails into and when I hook up my BB to the DTM and sync, the messages that I have filed on the BB to this folder get moved from my Outlook inbox to this folder on my computer. Also, vice versa- if I have moved e-mails from the Outlook inbox to this folder on the computer, they are moved on the BB after a sync.
That is reconciliation and not syncing.
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Old 04-02-2007, 06:20 PM   #14 (permalink)
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Default Sync vs. reconciliation

Quote:
Originally Posted by NJBlackBerry
That is reconciliation and not syncing.
Ok- thanks. I've read the definitions a million times and still can't get it straight.
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